Position Summary

We are seeking a highly organized and professional Office Coordinator to join our team! The ideal candidate will bring advanced telephone skills, excellent written and verbal communication (bilingual a plus), and proven experience in office management or administrative support. You should be proficient in Microsoft Office, including Word, Excel, and Outlook, and demonstrate strong skills in listening, organization, informing others, and handling pressure with grace. A strong customer focus, professional demeanor, and the ability to manage supply inventory are essential to thriving in this role.

As Office Coordinator, you will be the first point of contact for visitors and callers, providing a welcoming and professional presence while managing incoming calls and directing them appropriately. You’ll oversee day-to-day office functions including maintaining office supplies, receiving and sorting mail and deliveries, and coordinating outgoing mail. You’ll serve as the go-to person for facility’s needs, working with vendors and IT to maintain office equipment and systems. In addition, you’ll support the smooth operation of the office by managing administrative tasks, developing and implementing office policies, and ensuring the security and confidentiality of data and communications. You will also help maintain building security, monitor logs, and update internal directories. This role includes processing incoming donations, accurately updating donor records, and handling sensitive financial data. You’ll assist in planning and executing internal events and staff activities in collaboration with the Sr. Executive Assistant and coordinate closely with the Gift Processing team to manage mail operations. If you thrive in a fast-paced, team-oriented environment and enjoy being the go-to person in an office, we’d love to hear from you!

The Coordinator II’s primary responsibility is to assist with managing relationships, partnerships, programs, events and campaigns that result in growing annual revenue for the Foundation. The Coordinator II collaborates with colleagues throughout the Foundation and/or hospital to help deliver first-class programs, events, recognition, and service to internal and external donors. The Coordinator II may take lead role on project/program execution.

Education

• Bachelor’s degree or equivalent work experience (Required)

Experience

• Minimum of 3 years of related experience. (Required)
• Prior retail or customer service experience. (Required)
• Project management, community relations and/or budgeting experience. (Required)
• Experience working with executive staff and high profile stakeholders. (Required)
• 2+ years administrative assistant experience (Preferred)

Special Skills

• High level of maturity and personal integrity; enthusiasm, energy and a positive attitude combined with a passion for building relationships. (Required)
• Goal oriented, resourceful, flexible and good humored. (Required)
• Strong computer skills, including proficiency with Microsoft Office software and CRM database. (Required)
• Ability to multi-task with keen attention to detail. (Required)
• Ability to maintain a flexible schedule to accommodate occasional night and weekend activities. (Required)

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About Phoenix Children's

For more information about the hospital, visit: http://www.phoenixchildrens.org.

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