Southern California Permanente Medical Group (Kaiser Permanente)
Riverside, California
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TVT Community Day School seeks a collaborative, strategic, and service-oriented IT Manager to support and advance the school’s technology infrastructure and operational systems. The IT Manager is responsible for overseeing the daily management of technology operations, systems support, cybersecurity, database oversight, and end-user services across the school community.
This role provides leadership and direction to members of the Information Technology team while ensuring efficient and secure technology operations that support the educational and operational mission of the school. The IT Manager works closely with the Senior Director of IT and Facilities to implement strategic technology initiatives, maintain operational excellence, and foster a high level of customer service for faculty, staff, students, and families.
Key Responsibilities
Technology Operations & Infrastructure
Oversee the day-to-day operation, maintenance, and performance of the school’s technology systems and infrastructure.
Ensure reliability and functionality of networks, servers, internet connectivity, wireless systems, telephony, and cybersecurity systems.
Support long-term planning for infrastructure upgrades, system improvements, and technology innovation.
Assist in developing and implementing technology policies, procedures, and best practices.
Ensure systems are properly maintained, updated, and documented.
Leadership & Team Management
Provide supervision, support, coaching, and accountability for Information Technology department team members.
Foster collaboration between technology operations, systems management, and data management functions.
Support the professional growth and development of team members.
Establish clear priorities and workflows to ensure responsive and efficient service delivery.
Promote a collaborative, customer-service-oriented culture within the department.
User Support & Customer Service
Promote a service-oriented technology culture across the school community.
Ensure timely resolution of technology support requests and operational issues for faculty, staff, students, and families.
Support faculty and staff with technology tools, systems, classroom technology, and troubleshooting as needed.
Ensure appropriate technology support for students, including device management, account access, connectivity, and educational technology platforms.
Collaborate with school leadership and departments to assess technology needs and improve operational efficiency.
Support school events, presentations, and programs requiring technology assistance.
Systems, Data & Security Management
Oversee the integrity, security, and accessibility of school systems and databases.
Support accurate management of student and operational information systems, reporting, and data processes.
Support cybersecurity initiatives, data protection protocols, and user access management.
Assist with disaster recovery planning, backup systems, and business continuity efforts.
Ensure compliance with applicable data privacy and security standards.
Vendor & Project Management
Manage relationships with technology vendors, consultants, and service providers.
Assist with technology purchasing, budgeting, contract management, and lifecycle planning.
Coordinate technology-related projects and implementations across departments.
Research and recommend technology solutions that align with the school’s strategic goals.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field preferred.
Minimum of 5 years of progressively responsible IT experience, including leadership or supervisory responsibilities.
Experience in an independent school, educational environment, or nonprofit organization preferred.
Strong knowledge of network infrastructure, systems administration, cloud-based technologies, cybersecurity, and device management.
Experience with student information systems, database management, Google Workspace, Microsoft 365, and educational technology platforms preferred.
Demonstrated ability to lead teams, manage projects, and support organizational operations.
Excellent communication, problem-solving, organizational, and interpersonal skills.
Strong commitment to customer service and collaborative partnership with students, faculty, staff, and families.
Physical Requirements
Ability to lift and move technology equipment up to 40 pounds.
Ability to work in server rooms, technology closets, and classroom environments as needed.
Ability to sit, stand, walk, and use computer equipment for extended periods.
TVT is a pluralistic Jewish school where students learn to actively participate in their own educational journey and our record of achievement and excellence makes us a leader among K-12 independent schools in Orange County.
Our breathtaking 22.5 acres campus is composed of state-of-the-art facilities and eco-conscious design elements, and is home to a thriving community of over 800 TK-12 students and 150 faculty and staff members.
True to our core values and mission, TVT embraces diversity in all its forms – cultural, economic, racial, ideological, observance, and otherwise – and nearly a quarter of our families and approximately half of our staff identify as non-Jewish and come from diverse backgrounds.
TVT believes that talented educators and administrators from many fields make the TVT campus a dynamic learning environment. We welcome your interest and encourage you to get to know us.