• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. 
• Conducts social needs screenings and links individuals to appropriate community resources through referral and navigation services. 
• Assists individuals in creating action plans to address identified needs, encouraging goal?setting, problem?solving, and ongoing progress monitoring. 
• Provides health, wellness, disease?prevention, and resource education to individuals and families. 
• Mentors and coaches AmeriCorps Community Connector I team members, providing guidance, skill?building, and technical assistance for program implementation. 
• Supports daily program planning and delivers regular updates to the Connector I team members. 
• Observes and reviews Connector I activities, including patient interactions and data entry, to ensure quality, accuracy, and adherence to program standards. 
• Reviews and consolidates programmatic data and provides regular reports on performance metrics and program impact to ministry leaders and the AmeriCorps team. 
• Builds trusting relationships through culturally appropriate support, structured visits, and follow?up communications across various community settings. 
• Maintains up?to?date knowledge of community resources and collaborates with 
• community?based partners to support individuals? needs and gather feedback on referral outcomes. 
• Enhances care coordination by facilitating communication and relationships between individuals and healthcare or community providers. 
• Collaborates with supervisors and clinical teams to coordinate care and address identified healthcare needs. 
• Supports individuals with chronic disease self?management and medication adherence. 
• Promotes appropriate use of primary care and assists individuals in identifying primary care options and establishing a medical home. 
• Completes accurate documentation and maintains data in compliance with organizational policies, state and federal regulations, and confidentiality requirements. 
• Protects all patient information and adheres to all privacy and confidentiality standards. 
• Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources. 
• Perform other related duties as assigned. 

Education/Skills 

• High school diploma or equivalent required 
• Some college or a Community Health worker training program preferred 
• Computer skills (to include data entry into Electronic Medical Records Systems, report extraction, and data maintenance in spreadsheets) required 
• Strong organizational and communication skills required 
• Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, and nonjudgmental relationships 
• Bilingual (English/Spanish) preferred 

Experience 

• 2 or more years of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred 

Licenses, Registrations, or Certifications 

• Promotor(a) or Community Health Worker Certification required within 6 months of hire 

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.