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Job Identification: 20563 Posting Date: 06/05/2026, 07:21 PM Job Schedule: Full time Locations: 1500 S University Parks Drive, Waco, TX, 76706, US Degree Level:
Job Description: What We Are Looking For
The Director/Senior Director of Development Operations reports directly to the Senior Associate Athletic Director for Revenue.
This position plays a vital role within Baylor Athletics and the Bear Foundation, overseeing the day-to-day operations of premium seating stewardship, donor communications, and philanthropic support planning. The role is responsible for developing strategic donor engagement initiatives that strengthen relationships, enhance stewardship efforts, and support the long-term philanthropic growth of Baylor Athletics.
A bachelor's degree, two years of relevant professional experience, and an active Christian faith are required. A master's degree is preferred. Relevant experience will not be considered in lieu of the educational requirement. Applicants must be authorized to work full-time in the United States.
Required Qualifications
The ideal candidate will possess:
Exceptional written and verbal communication skills
Strong attention to detail, accuracy, and organizational skills
Ability to prioritize responsibilities and meet deadlines in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as needed
Proficiency in Microsoft Office Suite
Preferred Qualifications
Preferred candidates may also demonstrate:
Working knowledge of Paciolan ticketing software
Experience managing donor events and stewardship initiatives
Proven success in developing and executing strategic philanthropic campaigns
Strong interpersonal and relationship-building skills with donors and stakeholders
Experience with gift processing and donor database management
Knowledge of data analytics and reporting tools
Understanding of Adobe Creative Suite and Eloqua
What Will You Do
Collaborate with the Bear Foundation, ticket sales, and ticket operations teams to develop and execute donor communication strategies
Oversee the development and implementation of Bear Foundation marketing and communication initiatives
Manage gift processing operations and streamline operations
Create and manage social media and digital engagement strategies for Bear Foundation platforms
Serve as a liaison for Paciolan, specifically supporting the Bear Foundation's premium seating operations
Lead operations and customer service initiatives during football and basketball game days, with a focus on donor relations and premium experiences
Develop, organize, and enhance sport-specific giving programs
Manage stewardship and engagement initiatives for the 'Big Wheel' donor program
Develop and execute comprehensive donor stewardship plans to increase donor retention and long-term engagement
Coordinate premium hospitality experiences, donor recognition initiatives, and special event programming
Identify donor cultivation, upgrade, and engagement opportunities
Assist with capital campaigns, annual fund initiatives, as needed
Produce donor impact reports, campaign updates, and stewardship communications for internal and external audiences
Analyze donor trends, ticketing data, and engagement metrics to support strategic planning and decision-making
Collaborate with marketing, communications, and creative teams to ensure consistent branding and messaging across donor engagement efforts
Maintain accurate donor records and ensure compliance with institutional, conference, and NCAA policies and procedures
Build and maintain positive relationships with alumni, donors, former student-athletes, and external stakeholders
Assist with budget planning and expense management related to donor engagement activities and hospitality initiatives
Prioritize and complete projects in accordance with departmental policies, procedures, and timelines
Stay informed on industry trends and best practices to continuously improve donor engagement programs and operations
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
About Us: Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.
Baylor University is a private Christian university and a nationally ranked research institution, consistently listed with highest honors among The Chronicle of Higher Education’s “Great Colleges to Work For.” The University is recruiting new faculty with a deep commitment to excellence in teaching, research and scholarship. Baylor seeks faculty who share in our aspiration to become a tier one research institution while strengthening our distinctive Christian mission as described in our strategic vision, Pro Futuris, and academic strategic plan, Illuminate.