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Associate Service Chief - Pharmacy Primary & Specialty Services
Veterans Affairs, Veterans Health Administration
Application
Details
Posted: 30-May-26
Location: Palo Alto, California
Internal Number: 870978900
Summary
This position is eligible for the Education Debt Reduction Program (EDRP) - a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval - award amount (up to $200 -000) & eligibility period (1 to 5years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) - and 7407(d)
Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D. degree
(NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program
Today the sole degree is Doctor of Pharmacy)
TRANSCRIPTS MUST BE SUBMITTED WITH APPLICATION
Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification - which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT)
YOU MUST SUBMIT COPY OF FPGEC CERTIFICATION WITH THE APPLICATION PACKAGE
Licensure
Full - current and unrestricted license to practice pharmacy in a State - Territory - Commonwealth of the United States (i.e. - Puerto Rico) - or the District of Columbia
The pharmacist must maintain current registration if this is a requirement for maintaining full - current - and unrestricted licensure
A pharmacist who has - or has ever had - any license(s) revoked - suspended - denied - restricted - limited - or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005 - Part II - Chapter 3 - section B - paragraph 16
YOU MUST SUBMIT A COPY OF CURRENT LICENSE WITH THE APPLICATION PACKAGE
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
Grade Determinations: Associate Service Chief - GS-14 Experience: In addition to the GS-13 requirements - you must have 1 year of experience equivalent to the next lower grade level and must demonstrate the following knowledge - skills and abilities (KSAs):
Skill in persuading others and gaining cooperation to accomplish goals
Ability to effectively communicate orally and in writing regarding complex clinical and technical issues
Skill in utilizing regulatory and quality standards to develop and implement operational programs
Skill in managing multiple and diverse people or programs
Skill in utilizing available resources to support the mission and goals of the organization
Ability to plan - organize and direct the functions of the pharmacy staff Associate Service Chief: Responsible for coordinating multiple programs in pharmacy service in a medical facility
Serves as the Acting Service Chief in the absence of the Service Chief
Develops and maintains a system of internal reviews that ensure service programs operate at a satisfactory level of performance and in compliance with regulatory and accrediting bodies
Responsible for pharmacy utilization of resources and budget
Makes selections - assigns personnel - and serves as a mentor to help employees develop their full potential
Preferred Experience: At least two years of Pharmacy Supervisor work experience - prior Clinical Pharmacy Specialist work experience - completion of a PGY-1 Pharmacy Residency - and ideally completion of PGY-2 Pharmacy Residency
Should have demonstrated experience supervising Pharmacy Supervisors and developing expansive clinical pharmacy services
Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
The full performance level of this vacancy is GS-14
Physical Requirements: The work requires standing - light carrying and lifting (under 15 pounds)
walking - bending - reaching above the shoulder - and ability to distinguish basic colors
The work also involves working around machinery with moving parts and working closely with others
Duties
Under the direct supervision of the Chief - Pharmacy Service - the Associate Chief of Primary Care & Specialty Pharmacy is responsible for providing leadership - direction - organization - planning and implementation of clinical pharmacy programs and services for the Veterans Affairs Palo Alto Health Care System (VAPAHCS)
VAPAHCS is a major teaching tertiary care referral center - affiliated with Stanford University Medical Center
This Associate Chief has 11.0 FTEE direct reports
including 2.0 FTEE Pharmacy Supervisors (Specialist Section and Anticoagulation/Patient Aligned Care Team Section) - 4.0 FTEE Pharmacy Facility Program Managers (Infectious Disease - Hematology/Oncology - Pharmacogenomics - and Training/Residency Program Director) - and 5.0 FTEE Clinical Pharmacy Specialists (Hematology/Oncology - OP Infectious Disease - IP/OP Infectious Disease - Renal - and Neurology)
This Associate Chief has 28.7 FTEE second level reports - consisting of highly trained Clinical Pharmacy Specialists and a Clinical Pharmacy Technician that are located throughout the VAPAHCS Palo Alto (Acute Care) campus and San Jose - Monterey - Livermore and Fremont CBOCs
We have well-established PGY1 Pharmacy Practice Residency and PGY2 PGY-2Psychiatric Residency programs
Duties and Responsibilities include - but not limited to: Performs the full complement of supervisory functions for the direct reports
Executive Career Field supervisory functions include but are not limited to the following elements: Leading People - Leading Change - Business Acumen - Building Coalitions - Results-Driven - Accountability
This includes mentoring and supervising the 2.0 FTEE Ambulatory Care Pharmacy Supervisors and 4.0 FTEE Facility Program Manager Pharmacists
Works collaboratively with the Chief of Pharmacy and the two other Pharmacy Associate Chiefs (Outpatient and Inpatient) to lead and direct the Pharmacy Service
Provides oversight and guidance to the PGY1 and PGY2 Residency Program Directors and direction of the residency programs
Performs process and performance improvement activities - to ensure optimal patient care in the inpatient setting
Ensures the successful attainment of clinical performance measures affecting the SAIL and HEDIS measures
Ensures accountability among staff in meeting performance standards by establishing and monitoring results-oriented performance metrics and addressing deficits in a timely manner
Manages operational and programmatic issues in an effective and timely manner and assures compliance with all applicable laws - VHA regulations - Joint Commission standards - as well as VAPAHCS and Pharmacy Service policies and procedures
Provides staff development through coaching - mentoring and supporting opportunities for learning
Fosters strong working relationships within the pharmacy service and outside of pharmacy
Collaborates directly with the Deputy Chiefs of Staff - Chief of Integrated Primary Care - Chief Nurse of Ambulatory Care - Section Chiefs of the specialty areas (e.g. - Neurology - Infectious Disease - Psychiatry - Hematology/Oncology - Pain - Whole Health - etc.)
VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Work Schedule: Monday - Friday - 8:00 am to 4:30 pm Telework: Not available Virtual: This is not a virtual position
Functional Statement #: 09939F Relocation/Recruitment Incentives: Not authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive
Contact V21CCOEEDRP@va.gov - the EDRP Coordinator for questions/assistance
Learn more Permanent Change of Station (PCS): Not authorized
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.