The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Berkeley, California
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This role has a base salary range of $130,000 - $150,000 depending on experience and qualifications fit. This role includes a variable compensation component tied to Net Revenue Retention (NRR) driven by renewal and expansion revenue. Success in this role is directly aligned with customer success. When our customers see value and grow with us, you do too.
About the Role
We’re looking for a Strategic Account Manager to lead growth across a portfolio of our most important public sector customers.
This role sits at the intersection of relationship-building, strategy, and revenue ownership. You’ll work closely with agency partners to understand their priorities, guide them toward impactful use cases, and expand our presence across teams and departments.
This is not a maintenance role. You’ll be expected to take ownership, think creatively, and actively shape how we grow within each account.
Who You Are
Proven track record of growing complex, strategic accounts, 5+ years experience preferred
A strong relationship builder who can quickly establish trust and credibility
Strategic and curious, you ask good questions and bring thoughtful ideas forward
Comfortable with ambiguity and able to operate independently
Creative, flexible, and willing to test new approaches
Driven, proactive, and ready to engage with customers immediately
Motivated by outcomes and committed to delivering real value
Willing and able to travel to meet with customers regularly
Replica gives agencies the data, applications, and scenario modeling tools they need to better understand how people, infrastructure, and communities interact. That understanding supports work across safety, mobility, infrastructure, planning, and investment. It also helps agencies answer difficult questions, evaluate change, and solve the kinds of problems shaping communities every day.
