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Coordinator II - Academic Care & Resilience Advocate (full-time, temporary)
Sam Houston State University
Application
Details
Posted: 17-May-26
Location: Huntsville, Texas
Internal Number: 47255
Requisition: 202600131S
Occupational Category (Staff Positions Only): Professional
Hiring Salary: Monthly-Staff
Department: Academic Success Center
General Requirements:
Bachelor's degree in related field. Two years of experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Performs moderately complex administrative and supervisory program work, as well as direct student support for the Academic Success Center and the Academic Care and Resilience team.
This is a full-time, temporary, grant funded position expected to end on or before 01/01/2028. Continuation of this position is contingent upon continued funding
Primary Responsibilities (Staff Positions Only):
Delivers individualized coaching to first-generation, socioeconomically disadvantaged, and at-risk students using evidence-based approaches including motivational interviewing, appreciative inquiry, and metacognitive skill development. Provides targeted support for students at critical transition points including pre-enrollment preparation and academic re-entry. Conducts study skills assessments and develops personalized academic success plans. Monitors early alert systems and coordinates timely intervention responses. Conducts proactive outreach to students identified through alerts, data analytics, and campus referrals, including disconnected learners and returning students. Assesses student situations, determines appropriate support pathways, and connects students with campus resources. Documents interactions and outcomes in student success platforms. Maintains consistent follow-up and tracks engagement patterns. Teaches and/or provides lateral support for academic success courses and structured programming. Assists with program logistics, student participation tracking, and coordination of materials. Develops resources and assessment tools. Assists in developing outreach materials, coaching frameworks, and intervention protocols. Adapts approaches based on student feedback and outcome data. Provides day-to-day supervision of learning coaches including task assignments, schedule coordination, and quality monitoring. Trains coaches on techniques, protocols, and best practices. Conducts regular check-ins and performance feedback. Models effective coaching practices. Maintains comprehensive records of student interactions and interventions. Tracks participation rates, engagement patterns, and outcomes. Prepares regular reports on program effectiveness. Establishes collaborative relationships with academic departments, advising, student affairs, and other campus units. Serves as liaison for student referrals and coordinated services. Participates in retention and student success initiatives. Performs other related duties as assigned.
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the universi...ty's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Member The Texas State University System