Ophthalmology Technicians in the Veterans Health Administration (VHA) support Ophthalmologists in diagnosis - treatment - prevention - follow-up care and patient counseling. The Health Technician (Ophthalmology) performs a range of standard - but complex - diagnostic procedures - assists during clinic-based surgical procedures - educate patients and legal representatives - assists with the education of medical students and residents.
Qualifications
Basic Requirements:
United States Citizenship
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Experience and Education (1) Experience
One year of experience in a health care field - such as but not limited to nursing - medical assistant - or health technician
OR (2) Education
Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree
OR (3) Experience/Education Combination
Equivalent combinations of experience and education are qualifying
Examples are listed below: (a) Six months of experience in the health care field
and one year above high school
or (b) Six months of experience in the health care field and successful completion of a course for health care technicians - hospital corpsmen - medical service specialists - or ophthalmology technicians given by the U.S. Armed Forces
or (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting
c
Certification
All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology)
Exception
Non-certified applicants who otherwise meet the minimum qualification requirements may be appointed as a graduate Health Technician (Ophthalmology) under the authority of 38 U.S.C. 7405(c)(2)(B)
The appointing official may waive the requirement of certification for a period not to exceed two years for a Health Technician (Ophthalmology) that provides care under the supervision of an Ophthalmologist
The exception only applies below the full performance level
For grade levels at or above the full performance level the candidate must be certified
Failure to obtain COA certification during that period is justification for termination of the temporary appointment and may result in termination of employment
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
Grade Determinations: Health Technician (Ophthalmology) - GS-5 (Entry Level) (a) Experience or Education
None beyond the basic requirements
(b) Assignment
Employees at this grade level serve in a Health Technician (Ophthalmology) entry level position and are trainee in nature
The entry level performs limited routine assignments under daily direct supervision
Deviations from unanticipated problems and unfamiliar situations are referred to the supervisor for a decision or help
Obtains and records vital signs including blood pressure - pulse - and glucose levels
Participates in performance of quality assurance activities such as staff meetings - mandatory educational in-services - quality control reports - systems redesign - and team and morale improvement
Health Technician (Ophthalmology) - GS-6 (Developmental Level 1) (a) Experience
One year of experience equivalent to the GS-5 grade level
(b) Assignment
The Health Technician (Ophthalmology) at this level operates and monitors commonly used equipment performing basic screening procedures
Assists ophthalmology staff by obtaining an accurate medical and ophthalmic history - measuring and recording visual acuity - administering anesthetic eye drops - performing basic tonometry - estimating the anterior chamber depth and recording a simple spectacle reading through automated lensometry
Deviations from regular procedures - unanticipated problems - complex patients and unfamiliar situations are referred to the supervisor for a decision or assistance
Some assignments at this level also include developmental duties involving more complex procedures performed under supervision
(c)Demonstrated Knowledge - Skills - and Abilities (KSAs)
In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
Knowledge of general outpatient clinical policies and procedures in a healthcare environment 2
Ability to obtain - document and record demographic and medical information from patients in order to develop an accurate medical record 3
Ability to use basic ophthalmic equipment 4
Knowledge of basic disinfection of non-critical reusable medical equipment
Health Technician (Ophthalmology) - GS-7 (Developmental Level 2) (a) Experience
One year of experience equivalent to the GS-6 grade level
(b) Assignment
At this level - the Health Technician (Ophthalmology) performs the following: triages patient phone calls or requests
ensures exam rooms are stocked with adequate supplies
instructs patients on administration of eye drops and post-operative instructions
accurately measures - compares - and evaluates pupillary responses
administers eye drops to dilate pupils
performs basic color vision screening
performs visual field testing (using Amsler grid or automated equipment)
Performs basic imaging testing such as corneal topography
external photography
performs basic ocular testing such as pachymetry - tear production with test strips - glare testing - stereo acuity - contrast sensitivity - potential acuity meter - measuring spectacles using both automated and manual lensometry and transposing cylinders
The employee assists the ophthalmologist during minor ophthalmic surgical procedures and is adept at applying sterile technique and infection control procedures
Performs autorefractor to determine spectacle prescription
(c) Demonstrated Knowledge - Skills - and Abilities (KSA)
In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
Knowledge of anatomy and function of the eye and basic ocular pharmacology 2
Knowledge of outpatient eye care policies and procedures in a health care environment 3
Ability to use basic ophthalmic diagnostic equipment to perform preliminary ocular testing 4
Ability to perform minor extraocular surgical assisting 5
Ability to provide eye care patient education
Health Technician (Ophthalmology) - GS-8 (Full Performance Level)(a) Experience
One year of experience equivalent to the GS-7 grade level.(b) Assignment
This is considered to be the full performance level for this assignment
The Health Technician (Ophthalmology) at this level performs a range of standard - but complex - diagnostic procedures with responsibility for checking calibration of instruments prior to the procedure
Responsible for obtaining patient physical history - to include chief complaint
reason for visit
pertinent signs/symptoms
past history both ocular and general
family history both ocular and general
social history
and review of medications and allergies - including current ocular prescription and non-prescription medications
Accurately tests visual acuity at distance and near - with and without correction or with and without a pinhole
Measures eyeglass prescription using manual or automated lensometer - recording sphere - cylinder - axis - and prism in both plus and minus cylinder
Performs pupil evaluation recording pupil size - shape - symmetry - reaction to light and accommodation - and any abnormalities - including relative afferent pupillary defect
Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter
Instills eye medications (i.e. - drops or ointments - including anesthetic - dye - dilation - cycloplegic - or antibiotics
Responsible for measuring intraocular pressure of the eye utilizing techniques - including Goldmann applanation tonometry
Qualifications continue in Additional Information.
Duties
Duties include but are not limited to: Technical and Clinical Duties: Checks and perform calibration of technical ophthalmology screening instruments
Obtains patient physical history - to include chief complaint
reason for visit
pertinent signs and symptoms
current medication allergies
past ocular and general medical history both ocular and general
family history both ocular and general
social history
and review of medication and allergies - including current ocular prescription and non-prescription medications
Accurately tests visual acuity at distance and near - with and without correction or with and without a pinhole
Measures eyeglass prescription using manual or automated lensometer - recording sphere - cylinder - axis - and prism in both plus and minus cylinder
Performs pupil evaluation recording pupil size - shape - symmetry - reaction to light and accommodation
Performs swinging flashlight test to detect a relatively different pupillary defect
Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter
Instills eye medications (drops or ointments - including anesthetic - dye - dilating drops - cycloplegic drops - or antibiotics)
Measures intraocular pressure with standard techniques - including Goldmann applanation tonometry
Performs pachymetry to determine corneal thickness and manual keratometry or automated topography to determine corneal curvature
Performs intra-ocular lens calculations using an IOL Master or Lens Star or equivalent device
Assists during clinic-based ophthalmic surgery - including - for example - revision of wounds - biopsies of the eyelid lesions - cultures of conjunctiva - or cornea
reformation of anterior chamber - evacuation of hyphemia - repositioning of corneal endothelial grafts - intra-vitreous injections - and laser surgical procedures
Clinic Management and Administrative Duties Properly schedule patient appointments - testing - procedures - and consults
Completes appropriate paperwork and computer entries in a timely manner
Ensures availability of medications - supplies - and equipment in the clinic area
Ensures proper cleaning and disinfection
calibration - maintenance - backup - and ordering of instruments - supplies - and equipment
and reports needed repairs for biomedical engineering
Greets - check-in patients - fields telephone calls and messages in a pleasant and efficient manners and then communicates the information in an appropriate fashion to the appropriate personnel
Properly and effectively uses the VA computer systems - CPRS - VISTA - and other required software programs
Maintains documents to facilitate summarization of information required by the Eye Section such as surgery or procedure information - medication logs - refrigerator temperature logs - and timekeeping
Schedules of appointments - meetings and conferences - and maintains calendars for eye physicians and support staff
Types - photocopy - scans - or faxes material generated by eye physicians - to satisfy their administrative - patient care - educational and/or research responsibilities
Work Schedule: Monday - Friday - 8:00am to 4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position
Functional Statement #: 54822-F;54823-F;54824-F
54825-F Permanent Change of Station (PCS): Not authorized
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.