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Provide exceptional customer service in a safe and clean environment to ensure the customers return visit. We accomplish this in many ways including, but not limited to, treating our customers/associates in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing.? Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
Essential Job Functions:
Demonstrate a commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated.
Administer immunizations to customers following Kroger standing orders and procedures.
Complete clinical services according to relevant case load.
Dispense medications to customers pursuant to prescriptions, following laws, regulations, policies, procedures and ethical standards.
Compound medications, using standard formulas and processes, such as weighing, measuring, and mixing ingredients.
Review prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed.
Verify new medication against existing medication and patient profile to ensure that there are no drug or drug disease interactions prior to filling prescription.
Verify the work of the pharmacy technicians and interns, including the accuracy of all prescriptions assembled.
Engage the pharmacy team to hold appropriate day supply; follow protocol on recalls.
Follow all state and federal laws regarding annual department and personal licensing application/renewal.
Maintain established procedures for quality assurance, security of controlled substances, and disposal of hazardous waste drugs.
Reinforce safety programs by complying with safety procedures and identify/correct unsafe conditions.
Report all customer or employee accidents to management in a timely manner.
Maintain adequate schedule flexibility to assist in properly staffing open shifts.
Communicate on-going store special programs.
Communicate information with department members that impact the department or job functions.
Comply with the provisions and agreements set forth in company policies and the union contract(s).
Adhere to all company, local, state, and federal laws and guidelines, including HIPAA fraud, waste and abuse (Medicare), and DEA procedures.
Work collaboratively with team members to promote teamwork and align the goals of the organization.
Travel to work at other pharmacy store locations within the region.
Promote trust and respect among the team.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
We strive to feed the human spirit and help people live healthier lives with everything we do. Our company mission is to improve outcomes by creating solutions that combine health, wellness and nutrition, while connecting with people on an emotional and personal level.
