Southern California Permanente Medical Group (Kaiser Permanente)
Bakersfield, California
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Overview The salary range for this position is $17.75 - $23.64 hour depending upon qualifications and is non-negotiable.
Under immediate supervision, the ASAI performs general office support work of moderate and routine difficulty. Assignments are narrow in scope and may involve completing a component of a project; may assist in training new staff members; detailed instructions are given with a progression to an occasional review as more independence is achieved; assignments involve limited use of discretion, judgment and innovation. Policies and procedures are regularly referenced and applied.
This is an entry-level position clerical position involving basic knowledge of financial record-keeping methods, procedures, and practices. Fundamental written and oral communication, grammar, spelling, and punctuation to effectively communicate standard information; ability to understand office procedures, operate standard office equipment, learn technology systems, perform basic mathematical calculations, and type. Respond to routine inquiries and explain standard policies/procedures to others. Accountability is usually limited to own work assignments.
Responsibilities The Admin Support Assistant is responsible for but not limited to:
CLERICAL SUPPORT (95%)
Receives active and prospective clients over the counter
Answers questions
Reschedule clients for services as needed
Schedules appointments
Answers multi-phone lines and takes messages
Impart accurate information about the DUIP policies and procedures and refers clients to appropriate staff members for services
Conducts Intake Interviews and prepares appropriate contract; documents pertinent information in case files for case management
Performs duties as necessary in relation to pre and post orientation and enrollment of new clients; records education attendance
Collects and process the appropriate customer transactions using Microsoft Access register system; performs open/close register functions and drop deposits
OTHER DUTIES AND RESPONSIBILITES AS ASSIGNED (5%)
Attends staff meetings and training as required
Qualifications MINIMUM EDUCATION
High school diploma or equivalent
MINIMUM EXPERIENCE
Previous experience in an office or administrative environment
PREFERED QUALIFICATONS
One or more years in an office environment
Previous experience using Word, Excel and basic computer programs
Previous experience working in a DUIP Program
Previous cash handling and cashiering experience
Bilingual in both English and Spanish
ADDITIONAL APPLICANT INFORMATION
Candidate must reside in California and live within a commutable distance from SDSU at time of hire.
Job offer is contingent upon satisfactory clearance based on background check results (including a criminal record check).
San Diego State University Research Foundation is an equal opportunity employer. Consistent with California law and federal civil rights laws, SDSU Research Foundation provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin or any other categories protected by federal or state law.
Employment decisions are based on an individual's qualifications as they relate to the job under consideration. Our commitment to equal opportunity means ensuring that every employee has equal access to resources and support.
SDSU Research Foundation complies with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), and other applicable state and federal anti-discrimination laws including grant or contract terms and conditions related to funded program activities. Further the SDSU Research Foundation maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.
SDSU Research Foundation makes all employment decisions including, but not limited to, applicant screening, hiring, promotion, demotion, compensation, benefits, disciplinary actions, and terminations on the basis of merit.
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.
