Required:

• High degree of adaptability.
• Comfortable with changing workflows.
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
• Demonstrated basic knowledge of physician office policies and procedures.
• Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing, and administrative personnel.
• Ability to accept ambiguous circumstances and act where answers to a problem are not readily apparent.
• Skill in working independently and following through on assignments with minimal direction.
• Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system.
• Familiarity with physician office billing procedures. 
• Verbal and composition skills to convey detailed medical information.
• Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows.
• Skill speaking on a one-to-one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures.
• Ability to perform with frequent interruptions.
• Ability to prioritize workload when faced with changing deadlines.
• Ability to make independent decisions.
• Requires flexibility and conscientiousness.
• Ability to handle various supervisors and be receptive to an unpredictable work schedule.
• Ability to triage incoming calls with efficiency.
• Able to handle variable Neurosurgeons calendars.
• Requires responsibility of checking in nightly for next day’s assignment. 

Preferred: 

• Knowledge of University forms and procedures.
• Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses, and other members of the health care community. 
• Current knowledge of neurosurgical diagnosis, treatments, and terminology.