Summary

This is an open-continuous announcement. Positions will be filled as they become available. The first cut-off date to consider applications for referral to the selecting official will be November 12 - 2025 - the remaining cut-off dates are at 2 week intervals. The Health Technician - Telehealth Clinical (Advanced) provides high level support - training - and advanced management of telehealth operations and is typically stationed at a clinical care delivery site - with duties that may require travel.

Duties

• Total Rewards of a Allied Health Professional The Telehealth Clinical Technician (TCT) - Advanced provides high-level support - training - and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center - CBOC - VA Outreach Clinic - etc.) - with duties that may require travel
• Primary responsibilities of the incumbent include: delivering established telehealth competency-based training for clinicians and telehealth staff members
• Supports clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within the scope of practice - functioning as an imager and supporting clinical data for telehealth store-and-forward applications - managing real-time clinical telehealth events - providing established patient education - and providing technical and administrative support of telehealth operations
• Additional responsibilities include: evaluating telehealth operations and supporting performance improvement efforts - providing technical support to end-users - scheduling simple and complex intra-facility and inter-facility telehealth appointments - installing - configuring - maintaining - and troubleshooting technology - and performing a variety of program support duties as assigned
• The TCT might be certified and function as a preceptor for Clinical Video - and/or Store-and-Forward Telehealth Operations
• Work Schedule: 8:00 am - 4:30 pm PST - Monday to Friday Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Pay: Competitive salary and regular salary increases
• When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)