The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Roseville, California
Featured! Featured!
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This is an open-continuous announcement. Positions will be filled as they become available. The first cut-off date to consider applications for referral to the selecting official will be November 12 - 2025 - the remaining cut-off dates are at 2 week intervals. The Health Technician - Telehealth Clinical (Advanced) provides high level support - training - and advanced management of telehealth operations and is typically stationed at a clinical care delivery site - with duties that may require travel.
Duties
Total Rewards of a Allied Health Professional The Telehealth Clinical Technician (TCT) - Advanced provides high-level support - training - and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center - CBOC - VA Outreach Clinic - etc.) - with duties that may require travel
Primary responsibilities of the incumbent include: delivering established telehealth competency-based training for clinicians and telehealth staff members
Supports clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within the scope of practice - functioning as an imager and supporting clinical data for telehealth store-and-forward applications - managing real-time clinical telehealth events - providing established patient education - and providing technical and administrative support of telehealth operations
Additional responsibilities include: evaluating telehealth operations and supporting performance improvement efforts - providing technical support to end-users - scheduling simple and complex intra-facility and inter-facility telehealth appointments - installing - configuring - maintaining - and troubleshooting technology - and performing a variety of program support duties as assigned
The TCT might be certified and function as a preceptor for Clinical Video - and/or Store-and-Forward Telehealth Operations
Work Schedule: 8:00 am - 4:30 pm PST - Monday to Friday Telework: Not Available Virtual: This is not a virtual position
Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Pay: Competitive salary and regular salary increases
When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.