DescriptionSummary:Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments. Responsibilities:Greets, directs and assists incoming phone calls and visitors with courtesy.Requirements:Education/SkillsHigh school diploma or equivalentMust demonstrate the ability to work well under pressure and handle complaints in an objective mannerExcellent customer service skills requiredExcellent computer skills requiredExperience Previous switchboard experience required