The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below.

The Gender Affirming Care Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. They executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. They works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills.

Essential Duties:

• Initiates and coordinates patient/family teaching regarding patient care and follow - up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable.
• Reviews all medications and documents medication history when applicable.
• Evaluates patients in the clinic as applicable.
• Communicates with the treating/attending/referring physician, patient, & insurer.
• Oversee patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process.
• Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation , radiology etc.
• Prepares patient for visit and evaluation, gathers all needed reports, films and consults prior to clinic visit so records are available for MD consultation.
• Provides triage for patient care concerns and serves as a resource to team members. Triages phone calls from patients and caregivers.
• Responsible for patient contact and communication liaison between patient and health care team.
• Views, follows and evaluates laboratory results.
• Perform other duties as assigned.

Required Qualifications:

• Req Bachelor's degree Nursing

• Req 2 years Two years experience in nursing required.

• Req Knowledge and experience in EKG interpretation
• Req Must be able to interpret lethal arrhythmias.

Preferred Qualifications:

• Pref In nursing field. (completed or in process)
• Pref 2 years Two years experience as navigator preferred
• Pref 1 year One year experience with transgender, non-binary, gender diverse patients preferred

Required Licenses/Certifications:

• Req Registered Nurse - RN (CA DCA)
• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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