Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations (preferred)

Knowledge of basic psychiatric terminology (preferred)

Strong customer service experience

Ability to  perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures (preferred)

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public