Required:

• Demonstrated interpersonal skills in interacting with persons of various social, cultural, economic, and educational background for the purpose of arranging consultations and hospital admissions. 
• Oral communication skills sufficient to obtain and relate information clearly and concisely
• Organizational skills in coordinating varied activities within the hospital and community
• Demonstrated ability to interact in a calm and professional manner with patients and to display patience and diplomacy in dealing with physicians and patients from many diverse backgrounds
• Problem solving skills sufficient to anticipate potential scheduling problems and ability to devise and suggest alternate approaches to dealing with conflicting demands
• Ability to handle several different phone calls at once, coordinate changes in appointments and schedules by doctors and patients on very short notice
• Working knowledge of working with physicians and patients in a large multi-physician group in a front office setting similar to private practice
• Ability to work in a small area with other individuals and in an atmosphere of frequent interruptions
• Skills in recognizing an emergency situation and taking appropriate action
• Working knowledge of the insurance authorization process
• Working knowledge of standard accounting principles to insure accuracy and integrity of cash collections
• Working knowledge of IBM -compatible systems, using Windows, or based programs such as Word Perfect, MS Mail, MS Word, and MCCS
•  Knowledge of supervisory principles, including training, evaluating performance and recommending disciplinary action if necessary