The Permanente Medical Group, Inc. (Kaiser Permanente Northern California)
Northern California, California
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Ambulatory Care Admin Supervisor 1 - MIND Institute Clinic
University of California Davis Health System
Application
Details
Posted: 09-May-25
Location: Sacramento, California
Type: Full-time
Internal Number: 6216510
Ambulatory Care Admin Supervisor 1 - MIND Institute Clinic
Job Summary
The Ambulatory Care Administration Supervisor (ACAS) is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum services to patients. This position serves as the office Supervisor and functions under the direction of the Department Manager to supervise a large group of employees and provide accountability as delegated for the day-to-day operations of the designated clinic location(s).
The ACAS works with multiple divisions within the MIND Institute to lead in the following areas: referral management, authorization and insurance coordination, clinical support, compliance and quality assurance, team leadership, communication and stakeholder engagement, data analysis and reporting.
Apply By Date: May 14, 2025, at 11:59 PM (Interviews and recruitment may occur at any time)
Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position
5 years of experience in a medical setting
3 years of experience in healthcare administration
Demonstrated ability to work independently with little direction
Demonstrated decision-making skills that reflect the ability to supervise a specified unit of workers
Must be able to represent the assigned unit, serving as a subject matter expert and resource person for the staff
Problem-solving skills to independently define issues, create viable solutions, and exercise delegated authority to act for prompt and satisfactory resolution
Ability to seek appropriate assistance from others when the limit of delegated authority has been reached
Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy, and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset
Ability to project an attitude of professionalism and service orientation, and be able to instill this attitude in staff
Ability to communicate effectively (both orally and in writing) with all levels of staff, patients, and providers
Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets. Word processing, and medical office management, (i.e., scheduling, template maintenance, maintenance of demographic and insurance information.
Filing skills to maintain logs and files of information alphabetically, chronologically, and/or numerically, such that it is current and easily retrievable
Preferred Qualifications
Certified Professional Coder/Biller
A Bachelor's Degree in a closely related area
1 year of demonstrated experience in a supervisor or lead position
Demonstrated recent experience using EPIC
Proficient in Microsoft Office programs
Strong understanding of both behavioral health and medical insurance requirements
Key Responsibilities
35% - Staff Supervision
25% - Additional Job Functions
15% - Computer System Operations
25% - Coordination of Daily Operations
Department Overview
The MIND Institute is an interdisciplinary, collaborative research, clinical, and educational center committed to deepening our scientific understanding of the challenges associated with autism and other neurodevelopmental conditions.
The vision of the MIND Institute is to develop more personalized, equitable, and scientifically validated systems of support and interventions that help neurodivergent individuals to live their best lives.
POSITION INFORMATION
Salary or Pay Range: $5,641.67- $10,041.67
Salary Frequency: Monthly
Salary Grade: Grade 21
UC Job Title: AMBUL CARE ADMSTN SUPV 1
UC Job Code: 004172
Number of Positions: 1
Appointment Type: Career
Percentage of Time: 100% Full-time
Shift (Work Schedule): 8am to 5pm (08 hours)
Location: M.I.N.D. Institute Clinic, Sacramento, CA
Union Representation: Non-Represented (PPSM)
Benefits Eligible: Yes
This position is 100% on-site
THIS IS NOT AN H-1B VISA OPPORTUNITY
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial, and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.
High-quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program, including access to free mental health services
Supplemental insurance offered, including additional life, short-term/long-term disability, pet insurance, and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles, including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
Standing - Occasional Up to 3 Hours
Walking - Occasional Up to 3 Hours
Sitting - Frequent 3 to 6 Hours
Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
Bending/Stooping - Occasional Up to 3 Hours
Squatting/Kneeling - Occasional Up to 3 Hours
Twisting - Occasional Up to 3 Hours
Reaching overhead - Occasional Up to 3 Hours
Keyboard use/repetitive motion - Frequent 3 to 6 Hours
Mental Demands
Sustained attention and concentration - Frequent 3 to 6 Hours
Complex problem solving/reasoning - Occasional Up to 3 Hours
Ability to organize & prioritize - Frequent 3 to 6 Hours
Communication skills - Frequent 3 to 6 Hours
Numerical skills - Occasional Up to 3 Hours
Constant Interaction - Frequent 3 to 6 Hours
Customer/Patient Contact - Frequent 3 to 6 Hours
Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment
UC Davis is a smoke and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space.
Must be willing to work variable days (including weekends), hours, and locations as required to meet the business needs of the practice
Special Requirements - Please contact your recruiter with questions regarding which activities apply by position.
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance, and functional capacity assessment
The duties or functions of this position include the handling of cash (or cash equivalents)
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere #CA-ZM
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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About University of California Davis Health System
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.