Position Summary

The Quality Patient Safety Clinical Consultant ? plays a vital role in the strategic oversight and continuous improvement of the Blood and Marrow Transplant (BMT) program, which is jointly accredited and closely aligned with Mayo Clinic. This dynamic, hands-on role is focused on quality planning, safety monitoring, and performance improvement initiatives to uphold and advance standards in this highly specialized clinical space.

The consultant collaborates daily with multidisciplinary teams including physicians, nurses, clinical leaders, and external partners. Responsibilities include monitoring RISE safety events, gathering and analyzing data, facilitating quality and safety meetings, and supporting the introduction of new clinical products and innovations. This position is not desk-bound and requires regular, proactive engagement with clinical teams and providers. RN experience is highly preferred as the clinical experience enhances the consultants ability to facilitate strong engagement and build professional relationships with the team.

Given the complexity of the BMT program, the ideal candidate must be confident in navigating discussions with highly specialized professionals from a collaborative, peer-to-peer standpoint. Strong interpersonal skills, public speaking abilities, and a solution-oriented mindset are essential. The department is rapidly advancing, offering the opportunity to be part of impactful, forward-thinking work that influences patient safety and quality care across the institution. Flex hybrid 3/2 scheduling is an option.

This position proactively identifies and improves quality and patient safety practices by affecting care and processes at the bedside/point of care utilizing project/program management and data driven strategies and interventions. Proficient at change management methodologies including team building and facilitation, will building, and communication strategies, assisting in the coordination and aggregation of information for use by unit leadership in its decision making to focus improvement efforts.

Education

• Bachelors degree in Healthcare, Business Administration, or equivalent combination of education and experience.
  (Required)
• Masters degree in Nursing or other Healthcare field.
  (Preferred)

Experience

• Minimum of 3 years recent healthcare experience.
  (Required)
• One or more years of Performance Improvement experience or similar experience in a clinical setting.
  (Required)
• One or more years of recent experience and expertise with regulatory standards (i.e. CMS, Joint Commission, etc.).
  (Preferred)
• One or more years Process Maps, Graph selection, creation, and interpretation (run chart, control chart, etc.), Project Management
  (Preferred)
• Facilitation experience with clinical teams, including physician participants (Preferred)

Certifications

• Certified Professional in Healthcare Quality (CPHQ) and/or Patient Safety Certification (CPPS).
  (Preferred)
• Lean certification (Preferred)

Special Skills

• Formal training in Performance Improvement, Patient Safety, Healthcare Engineering, or similar field.
  (Preferred)
• Proficient at written and verbal presentations (Required)
• Expertise with faciliating organizational change (Preferred)

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About Phoenix Children's

For more information about the hospital, visit: http://www.phoenixchildrens.org.

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