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Help Desk Technician and Jr. Systems Administrator
Key Responsibilities: Provide first-line technical support for staff and students Assist with password resets and account management Troubleshoot issues on Mac, Windows, Chromebook, and Android systems Offer basic support for BYOD (Bring Your Own Device) equipment Check out loaner equipment to staff and students Manage and maintain GSuite, Office, and other basic software Provide basic service and maintenance for printers and copiers Set up and troubleshoot projectors and cable connections Assist in network infrastructure maintenance and cable management Configure VOIP phones and manage telecom systems Collaborate with vendors for specialized support Inventory
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