Required:

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record.
• Ability to work overtime in cases of emergency.
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
• Skill in speaking clearly and using proper grammar.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Preferred:

• Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
• Knowledge to schedule patients for referrals to specialists.
• Knowledge of major medical insurance plans.