Under the oversight of the Manager or Director of Ambulatory Services, The Front Desk Supervisor acts as Team Leader and supervisor for the Migraine program in the 100 Med Plaza of the clinic administrative staff. You will manage and assign workflow within the team to maximize efficiency and effectiveness, provide coaching to improve individual and group performance, and assist with management of the scheduling process and comprehensive care coordination process to optimize customer and patient satisfaction and physician support. You will also supervise full time staff and are responsible for acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Under the direction of the Clinic Manager/Director you will provide leadership and support to the clinical staff in the Neurology clinic in 300 Med Plaza, as needed.

Salary Range: $76200 - $158800/Annually