• Skill in analyzing information, problems, situations and procedure to define objectives, identify patterns and formulate conclusions
• Demonstrate ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to make independent judgments and to evaluate complex issues
• Administrative abilities to resolve complex issues to implement long-range plans
• Skill in working independently and following through on assignments with minimal direction
• Skill in setting priorities when there are deadline pressures, competing requirements, and a heavy workload
• Skill in writing grammatically correct letters, reports, memos and minutes.
• Skill in editing and proofreading correspondence for correct grammar, spelling and punctuation.
• Ability to speak to individuals using appropriate grammar and vocabulary to obtain information, explain policies and procedures
• Knowledge of/ability to learn contact persons for information on appropriate patient-related and office-related issues
• Working knowledge of medical oncology terminology
• Skill in performing duties changing from one duty/task to another of a different nature
• Skill in performing duties with frequent interruptions and/or distractions
• Ability to work cooperatively with other staff members, faculty, patients, nursing staff and others

Preferred:

• Ability to speak persuasively to individuals and to a large and small group
• Skill in the use of personal computers and computer software. Working knowledge of Microsoft Word, Excel, and Outlook as well as CareConnect
• Team building skills to include prior supervisory experience
• Previous supervisory experience