The position is needed to support additional physicians and EMR administrative support for the Arcadia clinic.  The Ophthalmic Service Specialist II is the central point for coordinating patient care/patient flow with a specific ophthalmology service.

Job Summary:

Provides primary ophthalmic diagnostic services and assists an ophthalmologist in evaluating and treating patients. Analyzes patient's condition and prepares diagnostic findings for the ophthalmologist. Counsels and instructs patients in the diagnosis, therapy and prognosis. Serves as the central point for coordinating patient care and patient flow within a specific ophthalmology service. Coordinates activities of ophthalmic and support staff rotating through the service.

Job Accountabilities include:

• Obtains and analyzes patient history. Determines and conducts diagnostic tests to evaluate patient's condition. Assists in designing treatment programs in accordance with patient's condition and consultation with ophthalmologist.  Conducts patient follow up examinations. Instructs patients in testing and exercise procedures. Administers drops under the supervision of the ophthalmologist.
• Reviews patient's referral medical information. Conducts complete examinations.  Provides medical evaluation and treatment plans to ophthalmologist. Selects and schedules diagnostic tests. Monitors treatment with follow up visits and tests.  Documents diagnostic procedures for review by ophthalmologist. Instructs patients in the treatment and maintains a supply of educational material and therapy instructions.
• Develops and implements service specific operational protocols that promote service efficiency and teamwork with other services.
• Provides direct patient care on assigned service. Participates in patient care on other services when assigned service not in session, or as requested by the department administrator.
• Serves in a liaison or triage capacity between the physician and patient to answer questions, coordinate care or provide patient education.
• Assists in the orientation and supervision of technical staff, residents and fellows who rotate through the service.
• Participates in and supports continuous improvement activities such as continuous improvement teams and educational sessions.
• Assists the Clinical Specialist with design and implementation of educational programs that support professional growth and development of staff.
• Participates in continuing medication education activities.
• Ensures that patient preparation and paperwork is complete for pre op patients as required by surgery scheduling and admitting procedures.
• Performs various administrative duties as assigned such as ordering of supplies and medication. Ensures rooms are stocked daily with medications and ophthalmic supplies.
• Participates in community outreach activities such as vision screenings and promotional activities to support new business development.
• Ensures confidentiality of all records and information related to patients, physicians, employees, the organization and in related interests.
• Complies with all policies, procedures, regulatory and legal requirements as applicable.
• Performs all tasks in a safe manner in compliance with safety policies and according to applicable regulations. Maintains a neat workstation and environment.
• Serves as a supervisor of all technical staff in the absence of faculty member as requested.

Minimum Field of Expertise:

Certified Ophthalmic Technician (COT) or Certified Ophthalmic Assistant (COA) with minimum of three years Certified.

Ophthalmic Technician (COT) or Certified Ophthalmic Assistant (COA). Ophthalmic technical experience in a clinical setting.  Thorough knowledge of ophthalmic procedures and tests. Knowledge of medical procedures, terminology, and protocols. Knowledge in administering diagnostic tests. Knowledge of specialized equipment and instruments.

Preferred Qualifications:

Preferred Education: Bachelor's Degree – COT or COA

 Combined experience/education as substitute for minimum education

Preferred Experience:  5 years

Preferred Field of Expertise: Some Supervisory experience

Applicant Attachments (Required):   Application/Resume

Logo

About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Connections working at University of Southern California (USC)