The Keck School of Medicine of USC is seeking a Special Project Manager to provide leadership and direction for the day-to-day project operations and administrative activities of the Office of Well-being.

The Office of Well-Being’s mission is to tackle systemic causes of burnout and reduce barriers to professional fulfillment for all faculty, staff, and learners. By serving in an advisory and supportive role for all schools, departments, and units, the Office of Well-being educates and empowers each team to enact targeted interventions to improve their local culture, systems, policies, and environment. Programming, survey data and results, resources, outreach, and special initiatives are provided to help the community thrive.

The Office of Well-being works closely with key partners at the Keck School of Medicine, including but not limited to: department chairs, Faculty Affairs, Human Resources, diversity, equity & inclusion leaders, and affiliated health systems.

Reporting to the Associate Director for Keck School of Medicine Culture Initiatives and working closely with the Director of the Office of Well-being, the Special Project Manager will be responsible for key duties as outlined below.

Job Responsibilities:

• Assists with the development, coordination, implementation, and evaluation of well-being initiatives.

• Establishes a plan for well-being projects and initiatives that will benefit the Keck community based on constituent need and creative vision. Designs and executes projects and initiatives from start to finish in collaboration with leadership.

• Helps determine appropriate processes, policies, procedures, projects, and initiatives aimed at improving well-being, modifying existing services and/or creating new program offerings.

• Supports the planning, organization, implementation, evaluation, and marketing of programmatic workshops, trainings, and educational programs for faculty, staff, and learners.

• Assists in the development and management of varied initiatives, policies, procedures, datasets, information systems and resources to increase program awareness

• Educates faculty, staff, and learners regarding the program’s role, and oversees communications flow of inquiries, calls, emails, and program follow-ups.

• Collaborates with leadership, departments, schools, and units, developing and engaging strategic plans to enhance the working and learning experience of faculty, staff, and learners.

• Prepares status reports on project plans, progress, and results of activities. Develops, enhances, and maintains information systems to support project operations.

• Coordinates and assembles confidential documentation. Ensures completeness and accuracy of the documentation for submission to school, department, or unit for review and/or approval. Maintains confidential files. Coordinates and monitors distribution of confidential materials.

• Assists formation of ad hoc committees and monitors progress toward completion of assigned tasks. Ensures that committee reports and recommendations are submitted in a timely manner. Follows up with implementation as appropriate.

• Serves as key resource for project information. Interfaces with faculty, staff, learners, and/or external contacts necessary to complete assignments. Resolves problems and/or questions referred by project staff or administrators.

• Develops, prepares, and edits reports, publications, speeches, presentations, official correspondence, newsletters, articles, bulletins, brochures, manuals and other training materials, advertising copy, etc., as needed or assigned. Identifies and determines topics or subjects for various projects.

• Designs and creates documents using computerized graphics, desktop publishing and word processing software. Determines type(s) of artwork (e.g., illustrations, photos, charts, graphs, design covers) to accompany documents while considering compatibility, content, audience, style, format, intent, etc.

• Develops and manages project budgets. Provides historical data and projections. Prepares and/or directs the preparation of financial reports as required.
• Coordinates and/or links project operations with other administrative functions on and off campus and/or within the school, department, or division.

• Coordinates marketing and outreach efforts.

• Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics. Demonstrates commitment to individual and organizational well-being.

• Performs other related duties as assigned or requested.

Minimum Field of Expertise:

Demonstrated experience in project management. Experience in consultation and outreach with diverse populations. Experience in academia and/or higher education, collaborating with prominent faculty, and working understanding of university units, policies, protocols, documentation, and databases. Outstanding written and oral communication skills, and proven ability to communicate in a clear, consistent, transparent manner to foster understanding and create shared goals. Exemplary interpersonal and emotional intelligence, able to develop close working relationships with all types of learners, faculty, and staff, and being particularly sensitive to diverse groups. Experience in leading projects from start to finish, applying policies and procedures, writing technical documents and reports, and at assembling, organizing, and conceptualizing numerical data in spreadsheets, databases, reports, and presentations. Demonstrated experience developing communication plans, instructional materials and related content, and with conducting in-person meetings. Leadership skills, with the ability to manage, balance, and prioritize different tasks and projects for various projects. Strong analytical and critical thinking skills. Knowledge of risk management and liability issues affecting higher education. Strong organizational skills, detail-oriented, and able to manage a fast-paced workload.

Preferred Field of Expertise:

Seven years’ experience managing projects in higher education environments, ideally in the fields of health, wellness, well-being, workplace culture, quality improvement, leadership, team dynamics, and/or organizational psychology. Preferred master’s level degree or higher in a field such as public health, psychology, administration, education, etc. Demonstrated experience with report-writing, budgets, and social media platforms. Organization skills and experience administering a comprehensive well-being program to meet the needs of a diverse community. Proven ability to manage multi-platform communications involving written reports, websites, social media, and public speeches and presentations. Experience managing financial resources and overseeing budgetary planning.

USC’s Unifying Values

The successful candidate must demonstrate—through ideas, words and actions—a strong commitment to USC’s Unifying Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Equal Employment Opportunity  

At the Keck School of Medicine of USC, we all belong. Your race and ethnicity, religion, age, gender, sexual orientation and ability make you uniquely you – and that is just who we are looking for! So, bring the best of yourself and contribute to our mission in your own unique way. 

Diversity inspires innovation and drives excellence. Our experiences, perspectives and backgrounds allow us to better serve our learners, patients, and community. As an equal opportunity employer, we honor the differences of our team members.

The annual base salary range for this position is $84,972.30 - $118,000.08 When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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