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College of Alameda

Alameda, California

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Saint Regis Mohawk Tribe

Akwesasne, New York

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Alliance for Tribal Clean Energy

Washington, D.C.

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Inland Power & Light

Spokane, Washington

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SME

12999 E Adam Aircraft Circle

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The Seattle Times

Seattle, Washington

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The Seattle Times

Seattle, Washington

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Contact Center Spec 1
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests. This may include, but is not limited to, technical help, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems, and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on


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