Updated: May 25, 2023 Location: Irvine-Campus Job Type: Department: DCE-Service
Job Opening ID: 50994
Working Title: Records Analyst
Department: DCE-Service
Bargaining Unit: 99
FLSA: Non-Exempt
Payroll Job Code: 006157
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: M-F, 8-5
Employee Class: Contract
Position Summary:
As the continuing education arm of UC Irvine, DCE is dedicated to providing a transforming learning experience for our students. We maintain over 30,000 enrollments each year and offer hundreds of exciting courses and programs to local, regional, and global constituencies. Our flagship programs are our professional certificates which are offered in a variety of formats-in person, accelerated, hybrid, and online-for the convenience of our students. Most of our students are working adults with college degrees, seeking career advancement or personal enrichment. Registrar's office is one of the divisions in the DCE's Student Affairs and Student Services unit. The Registrar's office accurately maintains students records and assist students with transcript requests, enrollment verification requests, issuance of all DCE certificates and other requests related to student records. The Registrar's office works collaboratively with staff within DCE and UC Irvine to streamline and improve student and staff experience with student records.
Works under the direction of higher level Registrar Specialist to provide student specific information in a timely manner about enrollment, grades, and other pertinent student record information. Applies professional Registrar student service based concepts to student record functions. Provides information and enforcement of institutional, state, and federal policies, procedures and regulations. Receives direction regarding more complex programs.
Total Compensation:
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
$25.57 - $45.02 (Hourly Rate)
Required:
Two years of progressively responsible professional student services work in education or related field, or equivalent experience.
Bachelor's degree in related area and / or equivalent experience / training.
Working knowledge of policies, regulations, and practices with student records services. Working knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information. Ability to apply working knowledge of policies to individual situations in a diverse learning community. Problem identification and critical thinking skills. Organizational skills and ability to prioritize work and meet deadlines. Written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills. Problem solving and critical thinking skills to identify a problem or area needing improvement and following the necessary steps to affect a solution. Experience using complex databases. Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions. Ability to establish and maintain cooperative relationships with campus departments. Have excellent telephone and email etiquette and listening skills Excellent English grammar, composition, and spelling to prepare correspondence; skill in speaking clearly and distinctly using correct English to a wide variety of individuals over the telephone and in person. Skills to independently organize and manage multiple projects at one time, set priorities, perform multiple interrelated tasks, and meet deadlines. Demonstrated strong customer service orientation in a fast-paced environment.
Preferred:
Working knowledge of common University-specific computer application programs and productivity software. Knowledge of specialized registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency). Demonstrate skill in advising and counseling students in registration policies and procedures, course content, requirements, and availability.
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan
Legal Right to work in the United States
Vaccination Policies
Smoking and Tobacco Policy
Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu. Job Opening ID: 50994Working Title: Records AnalystDepartment: DCE-ServiceBargaining Unit: 99FLSA: Non-ExemptPayroll Job Code: 006157Job Location: UCI Campus- IrvinePercent of Time: 100%Work Schedule: M-F, 8-5Employee Class: Contract Position Summary: As the continuing education arm of UC Irvine, DCE is dedicated to providing a transforming learning experience for our students. We maintain over 30,000 enrollments each year and offer hundreds of exciting courses and programs to local, regional, and global constituencies. Our flagship programs are our professional certificates which are offered in a variety of formats-in person, accelerated, hybrid, and online-for the convenience of our students. Most of our students are working adults with college degrees, seeking career advancement or personal enrichment. Registrar's office is one of the divisions in the DCE's Student Affairs and Student Services unit. The Registrar's office accurately maintains students records and assist students with transcript requests, enrollment verification requests, issuance of all DCE certificates and other requests related to student records. The Registrar's office works collaboratively with staff within DCE and UC Irvine to streamline and improve student and staff experience with student records. Works under the direction of higher level Registrar Specialist to provide student specific information in a timely manner about enrollment, grades, and other pertinent student record information. Applies professional Registrar student service based concepts to student record functions. Provides information and enforcement of institutional, state, and federal policies, procedures and regulations. Receives direction regarding more complex programs. Total Compensation: In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. $25.57 - $45.02 (Hourly Rate) Required: Two years of progressively responsible professional student services work in education or related field, or equivalent experience.Bachelor's degree in related area and / or equivalent experience / training.Working knowledge of policies, regulations, and practices with student records services. Working knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information. Ability to apply working knowledge of policies to individual situations in a diverse learning community. Problem identification and critical thinking skills. Organizational skills and ability to prioritize work and meet deadlines. Written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills. Problem solving and critical thinking skills to identify a problem or area needing improvement and following the necessary steps to affect a solution. Experience using complex databases. Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions. Ability to establish and maintain cooperative relationships with campus departments. Have excellent telephone and email etiquette and listening skills Excellent English grammar, composition, and spelling to prepare correspondence; skill in speaking clearly and distinctly using correct English to a wide variety of individuals over the telephone and in person. Skills to independently organize and manage multiple projects at one time, set priorities, perform multiple interrelated tasks, and meet deadlines. Demonstrated strong customer service orientation in a fast-paced environment. Preferred: Working knowledge of common University-specific computer application programs and productivity software. Knowledge of specialized registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency). Demonstrate skill in advising and counseling students in registration policies and procedures, course content, requirements, and availability. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:Background Check and Live ScanLegal Right to work in the United StatesVaccination PoliciesSmoking and Tobacco PolicyDrug Free EnvironmentThe following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.California Child Abuse and Neglect Reporting ActE-VerifyPre-Placement Health EvaluationDetails of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement: The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.