INFO SYS ANL 3 (Cloud Ops & DevOps Engineer)

Department Description

DEPARTMENT DESCRIPTION

Administrative Innovation and Technology (AdminIT) is part of the Finance, Operations and Administration organization and manages a diverse end to end portfolio of technology and provides continuous improvement services essential to the entire UC Davis campus including UC Davis Health System.

The AdminIT Systems Operations & Data Services is a department dedicated to delivering top-quality technical solutions and data management services to AdminIT partnered managed information systems within Finance, Operations, and Administration (FOA). Our mission is to ensure the reliability and stability of information systems, while building solutions that allow for systems and data to be reusable, reliable, actionable, accessible, and insightful for end-users. Our team provides a wide range of services including server and database management, cloud administration, DevOps and release automation, application administration and support, batch job processing, data integration and analysis, vendor management, security and audit compliance, data extract, transformation and loading, as well as business intelligence reporting and analytics.

JOB SUMMARY

This is not an H1-B opportunity.

Qualified applicants are offered a hybrid work schedule which will require up to 2 days in the office

The position, reporting to the Director of Operations & Data Services, will work independently and collaborate closely with senior Cloud, DevOps, Systems, and Database Administrators in the team. The role will focus on providing experienced, in-depth administration, development, and support for the AdminIT Cloud IaaS and PaaS services and CI/CD platforms within the Finance, Operations & Administration (FOA) organization. This support will span across various departments such as Finance, Supply Chain, HR, Payroll, Institutional Analysis, Budget, Facilities, Conference and Events, and other FOA units requiring Cloud infrastructure and Continuous Integration and Development support. The position will regularly collaborate with project managers, programmers, and quality assurance staff across other AdminIT units in support of all aspects of a system lifecycle from development to production operations.

The position will utilize automation and Infrastructure as Code (IaC) principles to provision, configure, and deploy resources in the cloud. Responsibilities will encompass infrastructure deployment, implementing security measures, troubleshooting issues throughout the lifecycle, and optimizing resources for performance and cost. Strong expertise in Linux-based Operating Systems, including command line proficiency and shell scripting, is essential for administering Linux-based services managed by this role.

Additionally, the position will be responsible for automating software delivery, streamlining release cycles, and enhancing the overall efficiency and quality of software development through automation, scripting, version control, containerization, and use of API services.

POSITION INFORMATION

Salary Range

$74,600/yr. - $141,000/yr. (Budgeted salary range $74,600/yr. - $107,800/yr.)

No. of Positions

1

Appointment Type

Career

Percentage of Time

100%

Shift Hours

Manager will advise

Location

Davis

Union Representation

No

Benefits Eligible

Yes

Apply by Date

6/15/2023


PHYSICAL DEMANDS

• Additional Physical Demands:
  • Position requires extended periods of time at workstation working on a computer.
  • Travel to meetings on and off campus.

WORK ENVIRONMENT

• Employee is personally responsible for following and adhering to University safety policies and procedures.
• Work flexible schedule including evenings, weekends, and holidays to meet operational and business needs.
• Limited vacation usage during peak workload periods.
• Work in a dynamic, distracting, knowledge sharing environment.
• Maintain strict confidentiality of files and data to protect privacy and rights of individuals
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdavispolicy.ellucid.com/documents/view/271

QUALIFICATIONS

Required:

Minimum Education/Experience

• Bachelor's degree in information technology, computer science or a related discipline or an equivalent combination of education, training and practical work experience.
• Minimum of 5 years of experience in Information Technology or closely related fields, demonstrating a track record of increasing responsibilities and professional growth.
• Minimum of 2 year in design, implementation and operations using AWS cloud services. Experience in cloud operations and administration, including examples working with Amazon Web Services (AWS) and its services (RDS, EC2, ECS, Fargate, Route53, Elastic Load Balancer, Athena, Cloudwatch, ACM, Security Groups, etc.).
• Minimum of 2 years of experience supporting Linux Operating Systems
• Strong knowledge and hands-on experience with infrastructure as code (IaaC) principles and tools such as Terraform, Terragrunt, Ansible, GitHub Actions, Shell Scripting, RH Automation Platform (Tower), AWS Systems Manager, and Bamboo.
• Proficiency and experience with one more common scripting programming languages: Python, Groovy, NodeJS, go, Perl, PHP, Bash

Minimum Knowledge, Skills, and Abilities (KSA)

• Proficient knowledge and understanding of fundamental networking and network security technologies and concepts, including subnets, VLANs, firewalls, and load balancers.
• Comprehensive understanding of systems, network, and application security, along with the ability to apply industry best practices to ensure robust security measures.

Preferred:

Additional Preferred License/Certification

• Relevant industry certifications such as AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, or equivalent.

Preferred Education/Experience

• Master's degree in Computer Science, Information Technology, or related field.
• Experience with maintaining and utilizing monitoring and observability tools such as Nagios, Prometheus, Grafana, ELK, Splunk, Data Dog, New Relic, AppDynamics, etc
• Experience in implementing access controls, firewalls and other security measures
• Experience with ITSM platforms for managing incidents, change and problem management such as ServiceNow
• Experience with Software Development issue, task and project tracking tools such as JIRA.
• Experience in designing and maintaining a robust CI/CD platform using configuration management tools, custom programs, and continuous integration platforms.
• Experience in leading the resolution of deployment problems and liaising with development, QA, and service management teams.
• Experience with database management platforms such as MySQL, PostgreSQL, MongoDB, MongoAtlas, and Oracle.
• Experience Managing host and network-based firewalls

Preferred Knowledge, Skills, and Abilities (KSA)

• Proficiency in data serialization standards such as YAML, JSON, BSON, and CSV.
• Proficient in troubleshooting and resolving infrastructure issues in a timely manner, with a solid understanding of escalation processes.
• Ability to collaborate effectively with development teams and other IT teams for system integration and optimal performance.
• Excellent documentation skills and the ability to create and maintain operational procedures, system documentation, and runbooks.
• Solid understanding of system performance monitoring and capacity management, with the ability to perform necessary upgrades and optimizations.
• Continuous learning mindset to stay updated with the latest technologies and best practices in Cloud Operations, system administration, and DevOps.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Willingness to participate in on-call rotations to provide 24/7 support for critical applications and services on occasion.
• Proficiency in designing and building monitoring platforms like Nagios, Prometheus, Grafana, AlertManager, Loki, Blackbox, etc.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex application issues.
• Familiarity with disaster recovery and business continuity planning.
• Familiarity with Change and Release Management
• Knowledge of automated testing methodologies and tools for build and deployment pipelines.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.

As you consider joining UC Davis, please explore our https://apptrkr.com/get_redirect.php?id=4220280&targetURL=

Required:

Minimum Education/Experience

• Bachelor's degree in information technology, computer science or a related discipline or an equivalent combination of education, training and practical work experience.
• Minimum of 5 years of experience in Information Technology or closely related fields, demonstrating a track record of increasing responsibilities and professional growth.
• Minimum of 2 year in design, implementation and operations using AWS cloud services. Experience in cloud operations and administration, including examples working with Amazon Web Services (AWS) and its services (RDS, EC2, ECS, Fargate, Route53, Elastic Load Balancer, Athena, Cloudwatch, ACM, Security Groups, etc.).
• Minimum of 2 years of experience supporting Linux Operating Systems
• Strong knowledge and hands-on experience with infrastructure as code (IaaC) principles and tools such as Terraform, Terragrunt, Ansible, GitHub Actions, Shell Scripting, RH Automation Platform (Tower), AWS Systems Manager, and Bamboo.
• Proficiency and experience with one more common scripting programming languages: Python, Groovy, NodeJS, go, Perl, PHP, Bash

Minimum Knowledge, Skills, and Abilities (KSA)

• Proficient knowledge and understanding of fundamental networking and network security technologies and concepts, including subnets, VLANs, firewalls, and load balancers.
• Comprehensive understanding of systems, network, and application security, along with the ability to apply industry best practices to ensure robust security measures.

Preferred:

Additional Preferred License/Certification

• Relevant industry certifications such as AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, or equivalent.

Preferred Education/Experience

• Master's degree in Computer Science, Information Technology, or related field.
• Experience with maintaining and utilizing monitoring and observability tools such as Nagios, Prometheus, Grafana, ELK, Splunk, Data Dog, New Relic, AppDynamics, etc
• Experience in implementing access controls, firewalls and other security measures
• Experience with ITSM platforms for managing incidents, change and problem management such as ServiceNow
• Experience with Software Development issue, task and project tracking tools such as JIRA.
• Experience in designing and maintaining a robust CI/CD platform using configuration management tools, custom programs, and continuous integration platforms.
• Experience in leading the resolution of deployment problems and liaising with development, QA, and service management teams.
• Experience with database management platforms such as MySQL, PostgreSQL, MongoDB, MongoAtlas, and Oracle.
• Experience Managing host and network-based firewalls

Preferred Knowledge, Skills, and Abilities (KSA)

• Proficiency in data serialization standards such as YAML, JSON, BSON, and CSV.
• Proficient in troubleshooting and resolving infrastructure issues in a timely manner, with a solid understanding of escalation processes.
• Ability to collaborate effectively with development teams and other IT teams for system integration and optimal performance.
• Excellent documentation skills and the ability to create and maintain operational procedures, system documentation, and runbooks.
• Solid understanding of system performance monitoring and capacity management, with the ability to perform necessary upgrades and optimizations.
• Continuous learning mindset to stay updated with the latest technologies and best practices in Cloud Operations, system administration, and DevOps.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Willingness to participate in on-call rotations to provide 24/7 support for critical applications and services on occasion.
• Proficiency in designing and building monitoring platforms like Nagios, Prometheus, Grafana, AlertManager, Loki, Blackbox, etc.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex application issues.
• Familiarity with disaster recovery and business continuity planning.
• Familiarity with Change and Release Management
• Knowledge of automated testing methodologies and tools for build and deployment pipelines.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.

As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Salary Range

$74,600/yr. - $141,000/yr. (Budgeted salary range $74,600/yr. - $107,800/yr.)

No. of Positions

1

Appointment Type

Career

Percentage of Time

100%

Shift Hours

Manager will advise

Location

Davis

Union Representation

No

Benefits Eligible

Yes

Apply by Date

6/15/2023


To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=7&JobOpeningId=53742&PostingSeq=1

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.





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