Administrative Supervisor 2 (Patient Access, Patient Estimates)

Department Description

The Patient Estimate Team in SBO Patient Collections is responsible for handling all aspects of preservice estimating of patient financial liability, communicating with patients, clinical staff and pre-service collection. The team provides advanced complex analysis and research of billing and contracting issues to ensure compliance with federal price transparency regulations and industry best practice.

Job Summary
Closing Date
6/7/2023
Salary Range
$2,858.24 -$5,402.30, Grade 23
Salary Frequency
Biweekly
Appointment Type
Career
Number of Positions
1
Percentage of Time
1.0
Shift Hour
08
Location
Hybrid/ HAS Building
City
Rancho Cordova
Union Representation
No
Benefits Eligible
Yes


We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.

THIS IS NOT AN H1- B OPPORTUNITY

Responsibilities
The Administrative Supervisor provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (such as fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Utilizes judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives. Supervises approximately 2 employees.

Required Qualifications

• Minimum of 3-5 years of experience working in a leadership role in Patient Access, or directly with Patient Estimates
  
• Previous experience working with patient registration in a hospital environment
  
• Demonstrated skills in employee supervision and HR administration
  
• Extensive analytical skills to assess account balances and make decision on further action needed
  
• Solid knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll
  
• Advanced knowledge of Current Procedural Terminology (CPT) and International Classification of Disease (ICD-10) policies related to medical billing.
  
• Knowledge of HIPAA, FDCPA and other credit and collections rules and regulations
  
• Solid knowledge MS Office, Excel and other data reporting software
  
• Detail-oriented, with proven ability to effectively manage time, see tasks and projects through to completion, organize competing priorities and effectively address complex, urgent issues as they arise
  
• Solid interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling to effectively motivate others
  
• Solid skills to quickly evaluate complex issues and identify resolution
  
• Solid knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management within labor contract(s) and personnel policy
  
• Bachelor's degree in related area and / or equivalent experience / training
  

Preferred Qualifications

• Previous experience working in a clinic environment working directly with patient registration, authorization and referrals for medical specialty, primary care and radiology
  
• Previous experience with EPIC
  
• Call center experience
  
• Previous auditing and reporting experience
  

Special Requirements
This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.

The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.
As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Closing Date
6/7/2023
Salary Range
$2,858.24 -$5,402.30, Grade 23
Salary Frequency
Biweekly
Appointment Type
Career
Number of Positions
1
Percentage of Time
1.0
Shift Hour
08
Location
Hybrid/ HAS Building
City
Rancho Cordova
Union Representation
No
Benefits Eligible
Yes


To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdmed/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=5&JobOpeningId=53798&PostingSeq=1

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.





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