Job No: 519089 Work Type: Staff Location: Pomona Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Type of Appointment: Full-Time, Probationary
Collective Bargaining Unit: California State University Employees Union - Unit 7
Job Classification: Parking Officer
Classification Salary Range: $3,338 - $4,816 per month
Anticipated Hiring Amount: $3,572 per month
Work Hours: Varies
Recruitment Closing Date: October 4, 2022
Parking and Transportation Services (PTS) is responsible for complying with a wide variety of campus, local and state rules, regulations and laws regarding traffic and parking enforcement. Enforcement is needed to ensure that available parking and vehicle access is available and/or kept under control. PTS regulates different campus areas (i.e. parking lots, parking structures, carpool, etc.) helping to keep parking available for permit holders. PTS is dedicated to providing safe, convenient, accessible and attractive parking facilities for students, faculty, staff and visitors of the University. PTS also provides a comprehensive internal transportation system on campus and external links to public transit. The Department provides traffic control and parking enforcement, safety escort and assistance programs, and has a Rideshare office that promotes transportation alternatives including carpooling, bicycling and public transportation in support of the President's Climate Commitment.
DUTIES AND RESPONSIBILITIES
Enforce parking regulations, patrol on foot and by state vehicle to inspect and enforce parking regulations. Inspect valid permits, or lack thereof, on each vehicle. Ensure vehicles possess and display proper parking permits and/or otherwise are legally parked; issue citations or warnings to unauthorized or illegally parked vehicles, including disabled placard monitoring for compliance/confiscation in accordance with the California Vehicle Code. Observe automobiles, motorcycles, commercial vehicles, and other vehicles for compliance with campus parking regulations. Enforce campus regulations, local regulations, ordinances, and state vehicle code.
Chalk or mark time zone areas for proper enforcement, identify vehicles for tow or boot that have accrued five or more outstanding citations. Issue citations for vehicles subject to towing; arrange for towing of abandoned vehicles, fill out CHP 180 tow form and perform a thorough inspection of vehicle, vehicle with expired licenses, or illegally parked vehicles; Issue citations for improper use of specially designated lots or timed zones, improper parking such as parking in crosswalks or on sidewalks, expired registration, improperly licensed vehicles, improperly parked motorcycles, parking in preferential areas without the proper permit, and related violations.
Complete all citations/warnings and related reports; include the following information, but not limited to: date, time, location of offense, code sections violated, vehicle license plate number and/or vehicle identification number, photos of license plate, vehicle parked in the parking stall showing sign or curb, lot identification, and permit or no permit. Leave additional comment/description, where appropriate. Complete declarations of citation circumstances to assist in prosecution of parking violations when necessary.
Perform battery jumps, safety escorts, vehicle unlock services, money runs, visitor booth support, emergency assists as dispatched or requested by the Department. Raise gate arms and replace broken gate arms. Report faded paint on curbs, vandalized signs, and other obstacles that may impede parking enforcement or hinder the public from understanding and obeying the law.
Operate computer equipment, handheld citation machine, and communicates with a twoway radio in a responsible, courteous and professional manner. Contact Dispatch to access the California Law Enforcement Telecommunication System (CLETS) to determine vehicle and operator identity/status.
Direct vehicular and pedestrian traffic on campus as needed (emergencies, special events or accidents). Monitor the campus during the first weeks of semester, communicate via radio to Dispatch parking lot statuses, and close down parking lots as directed.
Act as campus ambassador by answering a wide variety of questions from the public regarding parking and related traffic laws, location of classrooms/buildings, campus landmarks, area parks and facilities, and other points of interest. Educate and inform the public and encourage compliance with parking regulations. Interact with the public with professionalism, courtesy, and respect. Use tack and diplomacy when dealing with hostile and irate parking violators; respond to complaints in a professional manner.
Remain alert to unusual events/persons in the parking lots and report suspicious activity. Participate in Police Department outreach events to interact with campus community members.
Administrative and Support Duties:
Check operational condition of enforcement vehicles and perform routine operator maintenance such as filling gas tank, checking and adding oil, inflating tires, washing vehicle, etc. Report malfunctioning vehicles and takes them to the Facilities Service Yard for service and repair, as directed.
Maintain accurate count of parking space inventory. Assist with upkeep of Code Blue Emergency Phones, regulatory signage, and roadway condition.
Assist in the collection of pay station revenue across campus. Perform minor maintenance such as clearing coin, bill, and paper jams, and restocks paper rolls. Provide updates to pay station specialist and parking leads regarding pay station communication and issues. Perform other pay station support duties as directed.
A high school diploma or its equivalent.
Valid California driver's license and proof of insurance.
Live Scan finger-print clearance.
During employment, the employee must obtain and maintain Defensive Drivers Training Certification The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html.
Three to six months of related experience
Able to work outdoors for extended periods of time. Able to work nights and weekends. Able to stand for long periods of time while conducting traffic control and providing emergency assistance. Able to walk for long distances and periods of time while moving in between cars carrying out enforcement duties. Manual dexterity of both hands is required and must have the physical ability to operate a motorized vehicle, operate electronic handheld equipment, conduct battery jumps, carry-out vehicle unlocks (slim-jims), repair gate arms, repair/troubleshoot pay stations, set up cone patterns, and carry out hand movements associated with traffic/pedestrian control. Must be able to operate a computer and type. Will review email, place orders for supplies, prepare financial reports, and participate in on-line training. Must be able to see items both near and far; discern colors and patterns. Must be able to speak, read and write using Business English while carrying out duties of the job. Must be able to write citations/incident reports in a clear and concise manner. Comprehend and enforce campus parking regulations and the California Vehicle Code. Working knowledge of applicable procedures and regulations related to parking enforcement and traffic control. Acquire and retain working knowledge of campus layout and parking facilities. Working knowledge of parking-related equipment. Working knowledge of applicable radio systems and codes. Ability to observe, recall and record details involving campus events and incidents, as well as responds appropriately to emergency situations. Ability to effectively use tact, professionalism and diplomacy when interacting and communicating with a wide range of individuals including the campus community and the general public. Ability to handle parking monies in compliance with Cash Handling Procedures. Working knowledge of the operating conditions for the parking pay station machines.
Ability to learn and apply the basic functional repair functions involved with servicing the parking pay station machines.
Knowledge of and/or the ability to learn how to use applicable parking related equipment and automated systems.
Ability to communicate with the general public in a professional manner.
CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.
Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/.
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly Pomona will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current Cal Poly Pomona employee who was conditionally offered the position. See policy at https://www.cpp.edu/eoda/employee-labor//documents/employment-policies/hr2017-17.pdf.
I-9: Employment Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Child Abuse/Neglect Reporting Act (CANRA)
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml.
About California State Polytechnic University, Pomona
Cal Poly Pomona consistently ranks among the best universities in the country when it comes to quality education, affordability and career prospects for graduates. As an inclusive polytechnic university, we cultivate success through experiential learning, discovery and innovation. U.S News noted Cal Poly Pomona was eighth most diverse among regional universities in the West and tenth most diverse in the nation. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket.