Confidential Administrative Support (CAS II) / Risk Management
California State University, San Bernardino
Location: San Bernardino, California
Internal Number: 2713900
Confidential Administrative Support (CAS II) / Risk Management California State University, San Bernardino
Job No: 507395 Work type: Staff Categories: Confidential, Administrative, Probationary, Full Time
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
Risk Management is a cooperative effort between the Risk Management and Environment Health & Safety (EHS), as well as with the University Police Department, Campus Safety Committee, Building Evacuation Coordinators, and all of the management, faculty, and staff working at CSUSB.
The Risk Management function on the CSUSB campus has been authorized by the Chancellor's Office through California State University Risk Management Policy, Executive Order 1069, and other risk-related guidance issued by the CSU. CSUSB has established a risk management policy to reduce the risk of loss exposures to the university. This risk management program provides a process for planning, organizing, leading, and controlling campus activities in order to minimize the adverse effects of losses.
Our mission is to reduce losses without unnecessarily limiting activities that advance CSUSB's mission and goals.
The purpose of this position is to provide Risk Management and Workers' Compensation support for the campus community.
Workers' Compensation Claim Management
Serve as the primary point of contact on all matters related to the workers' compensation program.
Administer the workers' compensation claim lifecycle, by creating files, reporting injuries timely and accurately to the carrier, monitoring and following up on changes in employee status, maintaining case documentation, and keeping in contact with employees as needed.
Assist employees with the filing of claims, interface with medical providers and third-party administrator of workers' compensation program.
Collaborate with campus and third-party counsel to strategize on case management as appropriate.
Represent the campus at depositions and hearings on occasion.
Collaborate with Human Resources to implement the Industrial Disability Leave program and ensure claims are processed.
Analyze medical work restrictions, make recommendations to return the injured employee back to employment.
Provide recommendations and implement strategies to reduce Workers' Compensation costs.
Risk Management Analysis & Program Administration:
Recommend and assist with developing procedures and strategies for campus risk identification, prevention, and reduction.
Research, interpret, and apply campus policies and procedures relating to risk management program administration (i.e. foreign and domestic travel, waiver and release of liability, student placement, minors on campus, vehicle use procedures, volunteer work protocols, and other risk-related activities).
Review, analyze, categorize, and provide objective recommendations for incidents as they relate to liability.
Perform risk assessments and maintain metrics to measure and control risk and monitor program performance.
Communicate directly with campus stakeholders on risk management practices and procedures.
Participate in campus meetings, training sessions, and committees to increase campus stakeholder knowledge about risk management programs.
Participate in system-wide activities related to risk management (listserve requests, conference calls) and develop and maintain relationships with colleagues at other campuses and the Chancellor's Office.
Custodian of Records:
Collect, file, and evaluate information to assess the campus' position relative to subpoenas.
Release timely records in compliance with the Family Educational Rights and Privacy Act (FERPA) regarding the disclosure of student academic records; and Health Insurance Portability and Accountability Act (HIPAA) pertaining to medical records.
Coordinate with the Office of General Counsel, campus administrators, and campus labor relations to ensure information requested meets applicable policies, procedures, and regulations.
Assist in claim defense preparation of litigated claims, including litigation holds, coordination of documents, scheduling, attorney liaison, and case preparation.
Coordinate with campus stakeholders to investigate the circumstances, determine causation, and assist in processing potential claims.
Provide guidance to administrative support staff in the review and response to routine requests.
Assist in management and claim submission to insured programs.
Other duties as assigned
Tasks will regularly involve written and verbal communications that may affect collective bargaining.
Computerized Information Access Delegate.
Absence Management Backup Timekeeper for Risk, Accounting departments, and VP Suite.
First Review Deadline: This position will remain open until filled. The initial review of applications will begin on January 4, 2022.
Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.
Comprehensive and detailed knowledge of university infrastructure, policies, and procedures or an organization with similar complexity is required.
Proven ability to interpret and apply policies and procedures independently and to use judgment and discretion is required.
Strong competency in fiscal management and the ability to use campus Enterprise Systems to obtain the necessary information is strongly desired.
A thorough mastery of English grammar, punctuation, and spelling is required along with the ability to effectively write and present own reports, minutes, and other documents in a professional manner are required.
Expertise in using office software, technology, and systems including but limited to Microsoft Word, Excel, Outlook, PeopleSoft, and other standardized office equipment is required.
The ability to multitask and manage multiple initiatives simultaneously is required.
Proven ability to establish and maintain cooperative working relationships and work effectively both independently or as part of a team is required.
Skill in planning and performing research and participating in the development, alternation, implementation, and evaluation of the organization's programs, policies, and procedures.
Demonstrated skills in project leadership to represent the work unit on key projects within an organization.
Education and Experience
Bachelor's degree and/or the equivalent training and administrative work experience from an accredited college or university in Business, Public Administration, or a closely related field
At least five years of work experience providing progressively responsible workers' compensation and/or risk management in an environment of similar complexity.
Professional designations such as Certified Workers' Compensation Professional (CWCP), and/or
Workers' Compensation Claims Professional (WCCP), and/or Associate In Claims (AIC), and/or
Associate in Risk Management (ARM).
Anticipated Hiring Range: $4,583.00 per month
Classification Salary Range: $4,233.00-$9,514.00
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.