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The UW Finance Transformation Program has an excellent opportunity for a Cross-Functional Business Process Manager. Reporting to the Functional Team Director, the Cross-Functional Business Process Manager is responsible for the cross-functional alignment of end to end business processes to ensure accurate accounting and financial reporting results. Key elements of this work include accounting analysis, leading the development of key functional documentation, identifying and solutioning for cross-functional touchpoints between business processes, overseeing the implementation of Workday mobile application and the ensuring a strong collaboration with the current production support team to provide end users with a seamless user experience.
This position serves as a functional and technical subject-matter expert and will supervise a team that is responsible for ensuring consistent methodologies are utilized across end to end business processes, security models, reporting and testing. This role will also ensure functionality within the current Workday production environment for HR/Payroll is appropriately remediated and tested.
The UW is a large and complex organization and as a result finance related activities are currently executed in a variety of different ways. The successful applicant will need to streamline and drive standardized and simplified processes, policies and consolidation of resources across a very diverse and historically relatively autonomous stakeholder base. The Manager role involves collaboration with a diverse group of stakeholders, within and outside of the functional team, to drive timely decisions and deliverable development. The role will require the ability to build relationships based on support, trust, consistency, and proven competence.
This position will also be responsible for ensuring functional requirements and design decisions are documented to inform work to be completed by technical teams developing integrations, reports and remediating systems.
Project Team Management
Provide overall leadership and subject matter expertise from a functional and technical perspective to manage key deliverables identified in the project plan.
Collaborate across end to end teams to ensure understanding of cross-functional impacts and build consensus and understanding.
Manage workstream schedule, scope and budget. Support and advise the work stream leads in the creation and implementation of all key project deliverables.
Build effective working relationships with project team members and key stakeholders, including the security lead, reporting lead, testing lead, cross-functional lead who will all support the functional team in a matrixed relationship.
Review and contribute to key project deliverables, including work plan, budget, status reports, test plans, training plans, risk mitigation plans, quality management plans, requirements management, change management plans, and communication plans.
Functional and Technical Leadership
Completes hands-on functional and technical project activities and provides guidance to University resources related to cross-functional areas in scope.
Demonstrates and explains key product features, documents requirements and design, oversees knowledge transfer to the project team, configures functionality and assists in testing and supporting the roll-out.
Responsible for providing functional accounting expertise for cross-functional processes. Recommends solutions to University requirements and manages the design of cross-application solutions. Escalates issues and risks
Supervision, Communication and Facilitation
Facilitate issue resolution across end to end process areas, anticipate and handle critical situations as they arise, and inform appropriate stakeholders.
Contribute to project status reports. Represent the team in communicating project status and issues to all levels at the university, as required.
Coach/Support/Train team members in the tools, methodology and approach of design thinking and business analysis, as tailored for finance transformation at the UW.
Lead cross-functional initiatives like outreach sessions, playback sessions, prototype wrap-up session, ensuring a consistent outcome from a comprehensive tool kit.
Productively engage stakeholders to elicit business requirements.
Work to deploy a consistent process transformation methodology across the 9 Functional Areas.
Advocate for standardized processes at all levels across the enterprise (Academy and Medicine).
Lead cross-workstream initiatives like the development of requirements traceability work, participant in information management within the program (making information available across workstreams to inform specific work people are doing in their workstream to facilitate connections and collaboration), reducing rework and redundancy.
Recruit, hire, and set performance expectations of direct reports. Perform evaluations, counseling, corrective action, and train staff according to system-wide policies and procedures.
Other duties as required.
Bachelor's degree in business administration, information systems, accounting, or related field
Minimum of six years of experience working on complex projects in a collaborative environment with multiple cultures and complex reporting structures
Experience with an ERP, enterprise application deployment, system development life-cycle processes, and/or business process improvement
Demonstrated experience with finance and/or accounting functional in large complex organizations
Experience as a collaborative and supportive leader of a team working to accomplish project goals
Expertise with SharePoint, spreadsheet, word processing, and presentation applications
Knowledge and experience preparing for and managing organizational change
Ability to communicate clearly, in writing and orally, to both technical and non-technical audiences; must have highly proficient facilitation skills
Experience communicating with senior management and technical staff on critical project issues
Ability to act as liaison between units, divisions, and other organizations to achieve objectives, and drive to solution, drawing together different points of view
Ability to deal with trade-offs, conflict, and change management in a collaborative and positive manner
Ability to utilize disciplined project management methodologies and tools, such as project management systems, issue tracking, risk management, and requirements management systems; ability to develop efficient project procedures and quality control methods
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience in a large university, medical center or other large enterprise
Experience participating in the implementation of Workday Financial and HCM modules or a similar large enterprise resource planning (ERP) software
Experience working at a consulting firm, managing system implementation projects
Master’s degree in business administration, information systems, accounting, or related field
CPA license or equivalent working experience
CONDITIONS OF EMPLOYMENT:
Work in an open office environment and contribute to collaborative team work focused on problem-solving. Daily interactions with other team members, subject matter experts and stakeholders at all levels of the organization. While the general working hours are within Monday through Friday, 8 a.m.-5 p.m., this position will, on occasion, need to adjust hours to accommodate the business needs and deadlines. 100% remote or hybrid telework schedule is available.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.