The University of Southern California (USC) School of Pharmacy is seeking candidates for the position of Quality Improvement (QI) / Project Coordinator. Â
Under the direction of the Associate Dean for Clinical Affairs, the QI / project coordinator will perform a variety of administrative functions to support the California Right Meds Collaborative (CRMC), a CDC-funded learning / training / QI collaborative that utilizes the Institute for Healthcare Improvementâs Breakthrough Learning Series Model.
The CRMC is designed to prepare primarily community-based (but also ambulatory care) pharmacists to deliver high-impact Comprehensive Medication Management (CMM) services in alignment with population health priorities of healthcare payers and health systems. In addition, the CRMC partners with stakeholders to develop, refine, and spread value-based payment models that ensure optimal patient outcomes while satisfying the financial risks/needs of payers and participating pharmacists.Â
The QI / Project Coordinator works in collaboration with the operational team to perform a variety of roles including team facilitator, data analyst, trainer, and administrative support. Practical knowledge of tools and techniques of Continuous Quality Improvement, including analysis and interpretation of data using clinical and claims data, disease registries, or similar data collection systems is essential.
Develops and maintains a working knowledge of CRMCâs policies and procedures.
Provide overall program management and guidance for all aspects of CRMC including participant qualifications, reporting, data aggregation, business case creation, and implementation
Proven ability to determine key business issues, develop effective action plans and implement to successful conclusion
Maintains knowledge of current QI concepts and techniques and assists with the dissemination of this information through workshops and training sessions.
Assists with the development, implementation and evaluation of improvement strategies.
Supports process improvement efforts to address identified problems and opportunities for improvement.
Supports the coordination of the QI efforts for various health plans, health systems, pharmacy schools, programs, committees, and other relevant stakeholders.
Assists in establishing and following procedures for effectively gathering and entering data, and electronic file management for quality improvement data.
Serves as a resource for data collection, aggregation, and analysis.
Assists with assessing data for trends and patterns.
Responsible for developing methods for data collection and extracts data as required.
Assists with the development of QI reports, dashboards, and various report cards.
Reviews QI tools and surveys and provides technical assistance to staff.
Assists with data validation to maintain integrity of the data.
Researches, gathers and analyzes data and prepares reports for review and action by managers. Assists with monthly, quarterly, and annual reports
Addresses the needs of all data partners including health plans, pharmacies, health systems / clinics, data platform companies, etc.
Other administrative duties as assigned.
Bachelorâs degree required. Masterâs degree or equivalent preferred. Quality improvement training preferred.
â¢ Experience in health information operations â¢ Experience with clinical, safety, and quality data â¢ Experience with basic data management systems and various reporting and analytic tools. Statistics skills sufficient to prepare spreadsheets, run charts, and analyze data â¢ Strong problem-solving skills and ability to make routine recommendations. â¢ Excellent organization skills and ability to multitask and juggle multiple priorities â¢ Outstanding ability to follow-through with tasks â¢ Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility â¢ Professionalism, punctuality, flexibility and reliability are imperative â¢ Ability to maintain absolute confidentiality about health care and other patient/client information
Grant Funded Position
Minimum Education: Master's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 years, Combined education/experience as substitute for minimum experienceMinimum Field of Expertise: Directly related education and project administration experience in specialized field represented by project.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.