You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Central Scheduler.
You know how to move fast. You know how to stay organized. You know how to have fun.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Saint Joseph Hospital is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 365-bed facility is one of the top-ranked hospitals in Denver, and has been awarded the highest national recognition possible for nursing excellence â“ Magnet designation â“ by the ANCC. We are proud to extend the mission of SCL Health by providing care for the poor, the vulnerable, our communities and each other. Our deep community roots date back to 1873, making us one of the oldest hospitals in Colorado.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
As a Patient Access Associate I / Central Scheduler, you need to know how to:
Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments captured by the department.
Confirm patient information including demographic and insurance information. Utilize 5 identifiers to ensure correct patient is selected. Create an estimate if requested prior to securing the patient on the schedule. MSP questions answered and verified at each Registration if applicable.
Educate patients on procedure preparations, appropriate dress requirements, special instructions as guided by the Scheduled Procedure Protocol. Read and schedule patients based on the physician order and instruction. Attach the order to the appointment accordingly.
Prioritize work for optimal reimbursement and to avoid financial risk to both patient and hospital. Refer self-pay patients to financial counseling to secure the account. Inform patients and providers of out of network payer status if applicable.
Act as a liaison between the physician partner and the care site.
Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School diploma or equivalent, required
Bilingual proficiency in Spanish and English, required
Previous hospital/medical office, medical insurance and/or customer service experience, including at least one (1) year of previous experience specific to patient scheduling, preferred
Your next move.
Now that you know more about being a Patient Access Associate I / Central Scheduler on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Internal Number: 2270
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.