CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.
HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).
The Medical Staff Coordinator is responsible for assigned medical staff departments, sections and committee functions to ensure compliance with Medical Staff Bylaws, Rules & Regulations, policies and procedures, State and Federal requirements and accreditation standards. Interfaces with QM Coordinators, other hospital staff, and physicians, and allied health professionals to provide and interpret relevant data on medical staff members for input into committee agendas, minutes and meeting follow-up, as well as the processing of credentialing and privileging items. Under the Guides guidance of the Director of Medical Staff Services, assists the medical staff chairmen/committee members’ leaders through department and committee activities and generates related documentation relating to the committee process. Processes, coordinates, and maintains all aspects of credentialing activities in accordance with the Medical Staff Bylaws and required time frames, including initial applications, reappointments, allied health professionals, locum tenen, proctoring actions, and temporary privileges, and other credentialing and privileging items as needed. Also maintains the appropriate Medical Staff databases.
• Enhances professional growth and development through participation in educational programs, staff meetings, in-services/workshops and successful completion and maintenance of required certifications of specialty areas. • Facilitates assigned medical staff standing, ad-hoc and special committee meetings. • Consults with respective medical staff leaders and hospital staff to achieve action oriented outcomes assuring that problems identified are either acted upon or appropriately referred. • Demonstrates excellent communication and negotiation skills in preparation of agendas, participation in meetings, and follow-up actions. • Records discussion, recommendations and conclusions succinctly and accurately to substantiate actions taken. • Maintains and protects the confidential records of all protected medical staff proceedings as required by law (i.e. California Business Evidence Code Section 1157) and in accordance with medical staff bylaws, rules and regulations and policies and procedures. • Interfaces effectively with the quality management coordinators and other hospital personnel, as applicable, to integrate peer review findings and follow-up into the medical staff agendas, minutes and any written necessary follow-up. • Cooperates with other hospital personnel in a positive manner to achieve departmental and interdepartmental objectives and maintains good employee relations. • Ensures the credentialing of applicants for membership and reappointment, as well as the processing of proctoring activities, are coordinated accurately and timely in compliance with defined schedules. • Collects and analyzes information thoroughly to identify potential quality of care issues, behavioral problems, appropriate education and training. • Immediately brings any concerns (credentialing, privileging, proctoring, peer review or miscellaneous in nature) identified to the attention of the Director of Medical Staff Services, or his/her designee, and assists with the investigation of such concerns as directed. • Maintains medical staff meeting rosters and distributes meeting notices and calendars as assigned. • Demonstrates effective communication methods and skills and utilizes lines of authority appropriately. • Presents a professional image in attire worn and communication that corresponds with the department’s primary customers (i.e., physicians, hospital senior leaders, etc.). • Reports to work on time and as scheduled, completes work within designated time. • Uses computerized time clock correctly. • Attends staff meetings and actively participates, reads and returns all staff meeting minutes. • Actively participates in performance improvement and continuous quality improvement (CQl) activities. • Demonstrates an understanding of the procedures for reporting and responding to facility emergencies such as fire, and disruption in utilities and hazardous materials spills. • Demonstrates knowledge of equipment capabilities, limitations, and appropriate/special applications. • Demonstrates the ability to access and use computer systems and office equipment. • Communicates with physicians, administrative staff, co-workers, and patients/families in a respectful and caring manner. • Demonstrates a positive professional image; performs responsibilities in a professional manner; demonstrates flexibility; utilizes a collaborative approach with co-workers and other hospital personnel. • Demonstrates flexibility in the work setting with changing assignments, and varying staffing levels and completes work on time. • Consistently demonstrates critical thinking and problem solving skills. • Assists department management in the resolution and evaluation of problem situations. • Assumes other duties as required.
Behaviors • Adheres to dress code, appearance is neat and clean. • Completes education requirements in a timely manner. • Maintains regulatory requirements, including all federal, state, local regulations and accrediting organization standards. • Wears identification while on duty and ensures it is visible at all times • Maintains patient confidentiality at all times. • Can state the mission, vision and values of the facility • Complies with the Medical Center's policies and procedures, including timekeeping, attendance, the Standards of Behavior and the Code of Conduct. • Maintains required applicable licensure, certification, educational and in-service requirements. • Displays positive attitude through words and actions. • Displays willingness to adapt to new ideas and contributes to effective progress. • Demonstrates awareness of who the customers (internal and external) and supports the company’s goals and objectives in a positive manner.
High School Diploma or equivalent.
Bachelor's Degree preferred.
Minimum Work Experience and Qualifications:
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
Knowledge of Joint Commission, CMA and Title 22 Standards for Medical Staff, Performance Improvement and Risk Management, and Medical Committee Process.
Working computer knowledge including proficiency on word processing programs and medical staff database.
Working knowledge of medical terminology.
Preferred Work Experience and Qualifications:
Proven experience and proficiency in health care education and medical staff services preferred.
Required Licensure, Certification, Registration or Designation:
Current Los Angeles County Fire Card required (within 30 days of employment).
CPMSM or CPCS by the National Association of Medical Staff Services required within 18 months of hire.
Disclaimer, Compliance and Service Language:
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
COMPLIANCE & INTEGRITY: Consistently supports compliance and the Hollywood Presbyterian Medical Center's Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Hollywood Presbyterian Medical Center's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance to the Code of Conduct; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Hollywood Presbyterian Medical Center, as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our patients, and to purchasers, contracted providers and vendors.
WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; utilizing all designated protective personal equipment (PPE) and/or safety equipment assigned for task; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.
Hollywood Presbyterian Medical Center is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.
Internal Number: 2021-3189
About Hollywood Presbyterian Medical Center
We know you have many choices when it comes to choosing a hospital, and we thank you for entrusting us with your care and well-being.CHA Hollywood Presbyterian Medical Center has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving our local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, CHA Hollywood Presbyterian Medical Center is ready to serve your medical needs and those of your loved ones. We strive to distinguish ourselves as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.