This position is part of our Loan Support Department and supports our lenders at our 4 different locations in Arizona.
Prepare all types of loan documents, both Commercial and Retail, in compliance with Bank policy, regulatory guidelines, and sound banking practice. This will include a thorough review of each loan request and supporting documentation, to ensure all necessary information is accurate, appropriate, and in file prior to distribution of loan documents. This will also include a review of all loan documents for accuracy and completeness prior to distribution to lending employees for closing.
Ensure that all necessary tasks are performed to perfect the Bank’s security interest in pledged collateral, such as filing mortgages, filing UCCs, and filing liens on motor vehicles.
Ensure all loans are uploaded to the Bank’s core system according to Bank policy and the terms set forth in the loan documents. Ensure loan proceeds are disbursed accurately and appropriately.
Assist in accurately scanning, indexing, and/or routing incoming documents. This will also include responsibility for ensuring electronic credit files are maintained and retained in accordance with applicable regulatory requirements and sound banking practice.
Maintain a current working knowledge of all internal Bank policies and procedures, as well as laws and regulations related to Commercial and Retail lending.
Perform maintenance on loan accounts on Bank’s core system. Reconcile general ledgers and accounts, as needed.
Research and respond to credit bureau disputes from customers.
Initiate and maintain a thorough working knowledge of software and equipment utilized by the Loan Operations Department. Assist Loan Operations Manager with review of loan software updates.
Provide additional assistance to lending employees as needed or requested.
Essential Job Functions:
Performs professional administrative support in greeting customers, answering telephones, taking messages and providing information related to loan status, payoff, balances, etc.
Collects loan files for staff members.
Assists in scanning documents.
Prepares letters, memos and reports.
Collects related fees and recording related collateral documents.
Reviews documentation to ensure accuracy of loan transactions.
Reviews and determines appropriate action related to insufficient funds items.
Records collateral and financial information to promptly clear exceptions.
Attendance, punctuality, and ability to meet deadlines.
Professional communication skills.
Teamwork mentality and the ability to effectively work with others.
Must be organized and detail oriented with the ability to prioritize and mange time accordingly.
Other duties as assigned.
Skills, Knowledge, Abilities:
High school diploma or equivalent experience.
Minimum of 3 years banking and/or lending experience.
Intermediate knowledge of related state and federal banking compliance regulations and bank lending policies and procedures.
Must be detailed and possess strong organizational and time management skills.
Must have excellent oral and written communication skills.
Proficient skills in MS Word, Excel, and Outlook.
Complies with all State and Federal banking regulations and all aspects of the Bank Secrecy Act.
May be required to travel between branches to assist other locations or attend training as directed.
May have to sit for extended periods of time.
The employee must occasionally lift and/or move up to 25 pounds.
Professional office environment.
About Commerce Bank of Arizona
From Our President -
As a Tucson native and a career banker, I've spent nearly five decades supporting the small businesses of Southern Arizona. The truth is that banking has changed. Online banking, mobile banking, remote deposit capture and other technologies have put financial services at our fingertips no matter where we are.
What has not changed is the primary goal of our bank: We want to listen, understand, and execute on the specific needs of each customer. The essence of community banking is being there when and where you need us, and that is what CBAZ strives to do every day.
We believe our relationship is important to building your business, and critical to the local community. If you are already part of the CBAZ family, I thank you for your continued trust and confidence. If you are not a customer, I ask you to put us to the test. I know we can earn your business.
John P. Lewis,
President and Chief Executive Officer