Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
As a Patient Transport Services Supervisor, you role will be to manage the daily operation of the team, ensuring a smooth work flow in the department. This includes managing work schedules, selecting, training, supervising, and managing the performance of staff, and being the resource to staff in matters of department process. Additionally, you will be responsible for maintaining labor expenses, monitoring supplies and equipment, and assisting in developing goals, targets and action plans. You will be working in an exciting environment, with a great team of professionals who share the same passion for providing the highest level of patient care.
This is a full-time, day shift, working Monday through Friday 8:00am - 4:30pm (schedule can vary, based on the business need). Previous patient transport experience in a hospital setting is necessary for this position. Basic Life Support (BLS) Certification is required.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Banner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 390 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, extended care, outpatient diagnostic services, acute and outpatient rehabilitation and adult behavioral services.
POSITION SUMMARY This position is responsible for the daily performance of a team for an assigned functional area within a facility. This position would typically be working in a department providing patient services, support services, or administrative services. Schedules and supervises the work of assigned staff to ensure smooth work flow in the department.
CORE FUNCTIONS 1. Schedules and supervises the work of assigned staff to ensure smooth work flow in the department. Acts as a knowledge resource to staff in matters of department processes, technical skills, equipment, supplies and/or regulatory requirements.
2. Selects, trains and manages the performance of staff. Schedules staff in accordance with department needs, maintains labor expenses within budget guidelines. Provides daily direction to staff. Sets goals for individuals and for the team. Acts as a mentor and coach and provides development and growth opportunities for staff.
3. Monitors supplies, equipment and labor resources and stays within budget. Assists in developing goals, targets and action plans.
4. Identifies, addresses and communicates opportunities to improve work processes and enable achievement of goals in quality, productivity and customer satisfaction. Maintains statistics and reports on activity in areas of responsibility when required.
5. Coordinates and participates in special projects as assigned.
6. Works under general supervision. Incumbents in this position are accountable for the daily performance of a unit or team. Makes decisions guided by policies and procedures. Interacts primarily with direct reports, supervisor, internal customers, and patients.
MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. BLS certification may be required.
Must possess skills and abilities normally attained with 3 years of related experience. Must be proficient and have working knowledge in area of service. Must demonstrate effective communication, team building, human relations and organization skills.
Must be familiar with commonly used office software and/or have the ability to learn new software applications if necessary.
PREFERRED QUALIFICATIONS Prior supervisory experience is preferred.
Additional related education and/or experience preferred.
Internal Number: R13499
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.