The major responsibilities for this position include, but are not limited to, checking patients in and out of the clinic, handling co-pays, prepays, and deposits, assisting patients with survey completion, notifying medical staff of patient flow issues, and escalating urgent or complex issues to the Practice Manager of Patient Flow Coordinator. This position monitors and controls the waiting area for the Spine Center and Orthopaedic clinics, updating patients to the clinic flow. This position supports the visions and goals of OHSU in the pursuit of clinical competency and professional response to clinical needs of the patient.
Six months of work experience in a medical office setting, including high volume direct patient contact; OR one year of work experience in a high volume direct public contact position
Basic computer keyboarding skills including typing of 30-45wpm
Proven record of reliable attendance, punctuality, and successful performance with past and present employers
Knowledge of OHSU admission policies and PAS/authorization policies
Knowledge of PAS procedures and integrated care at OHSU
Apply here online.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or email@example.com.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm