University of Washington Physicians (UWP) is the practice group for more than 1,800 physicians and other healthcare professionals associated with UW Medicine. In addition to UWP, UW Medicine includes Harborview Medical Center, UW Medical Center, UW Neighborhood Clinics, Northwest Hospital, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children’s Hospital.
The Coding Specialist Supervisor is responsible for overseeing, planning, and directing the daily activities of professional fee charge entry staff at multiple sites. The employee oversees training and performance as well as timely submission of professional fee charges in accordance with regulatory guidelines. The employee is also responsible for hiring, training and oversight of staff performance; ensuring strong communication exchange with other departments; and promoting and supporting a culture of continuous learning throughout the department. The Supervisor takes an active role in providing leadership and direction so that productivity and quality expectations are consistently measured and achieved and backlogs are avoided and promotes and supports a culture of continuous learning throughout the department.
Minimum Qualifications: •High school diploma or equivalent. •Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist – Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC). •Four years coding experience or equivalent education/experience. •Two years lead or supervisory experience.
Desired Qualifications: •Experience with physician/professional fee coding in a complex multi-specialty environment.
Essential Duties and Responsibilities •Monitor productivity, charge lag, and volume using various system tools and reports. Identify and prevent backlogs and other impediment to charge capture. Monitor work on a daily basis to prospectively identify problems, potential backlogs and takes the necessary steps to mitigate impact. •Work closely with individual staff to ensure efficient and correct processing of charges. Assist staff in organizing work in-process so production levels consistently meet targets. Review quality and accuracy of work and provides feedback to staff and departments. •Foster and maintain professional and effective relationships with UW Medicine and UW Medicine entity department leadership. Coordinate and communicate with all UWP departments regarding key issues. •Attends internal and external meetings, interacts with other managers to resolve problems, and conducts regular staff meetings to ensure consistent communication of Coding department as well as UWP policies, expectations, and goals. Coordinates closely with other Revenue Cycle Departments as appropriate. •Ensure staff properly equipped to carry out assigned duties; coordinates with both internal and external agents. Identify training needs and coordinating training resources. Conduct staff training. •Develop, document and implement procedures and suggests input for process improvement. •Provide functional and technical expertise for staff and ensure that they understand and follow all established policies and procedures, are appropriately deployed, and held accountable for delivering outcomes. •Responsible for all supervisory activities such as interviewing, hiring, training new employees, performance monitoring, progressive discipline, termination, writing and conducting employee performance evaluations, conducting and participating in team meetings and coordinating coverage for open positions. •Oversee and support staff training and quality by: oEnsuring staff under direct supervision are trained in a timely manner. Providing back-up to the lead that is training the staff and covering as needed on the coder QAs. oManaging and facilitating the release of staff to attend learning events. oProviding constructive feedback regarding performance on a continuous basis. •Evaluating staff’s quality assurance audit results and work collaboratively with training department to identify and/or design instructional resources to improve performance. •Serve as a subject matter expert for evaluation and management levels and/or procedural coding in multi-specialty areas. •Function as a working supervisor who can work coding charge review WQs, claim edit WQs, and denial WQs when coverage is needed or volumes require additional intervention. •Perform other duties, as assigned.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.