The purpose of this position is to work in cooperation with a close-knit leadership team in the core departmental hub (along with the Department Manager, Chair, Associate Chair, and one other staff members) whose overarching mission is to create, maintain, and optimize positive, service-oriented systems of support, communication, and information to enhance the work and well-being of all members of a complex, busy, and highly successful academic unit.
General functions of this position include reception and departmental support functions: (1) communication with members of the university community at the reception area, by phone, email, website, etc.; (2) support of the internal organization of department by maintaining information systems, filing, etc.; and (3) daily trouble-shooting and problem-solving.
Specialized functions of this position include: (1) coordinate the front office area and assist in training & supervising student workers; (2) support the undergraduate program and act as adjunct liaison; (3) provide support to the Department Manager for departmental financial functions; (4) provide support for Promotion, Retention, and Tenure (PRT) functions; and (5) provide back-up for the other staff as needed.
This position works primarily under the supervision of the Department Manager, but also takes direction from both the Chair and Associate Chair as needed. Tasks may be re-distributed depending on workload.
- Experience in a demanding office setting with exceptional multitasking, prioritizing, and troubleshooting skills to meet goals and deadlines. - Demonstrated strong organizational skills with attention to detail, including the production of accurate data and documents. - Demonstrated strong social and communication skills, both verbal and written, with a professional attitude and demeanor, and a positive track record of excellent working relationships. - Ability to remain calm in a fast-paced environment and work well with/assist a diverse clientele. - Demonstrated ability to work well as part of a team and also be self-directed, proactive and able to initiate activities. - Working knowledge and proficiency with Microsoft Office especially Word and Excel. Ability to learn new software and website management. - Reliable attendance.
- Six months or more of experience in higher education. - Experience with Web Content Management. - Experience using Banner or similar multi-user database.
Internal Number: 33464
About Portland State University
Located in Portland, Oregon, one of the nation's most livable cities, the University's innovative approach to education combines academic rigor in the classroom with field-based experiences through internships and classroom projects with community partners. The University's 49-acre downtown campus exhibits Portland State's commitment to sustainability with green buildings, while many of the 124 bachelor's, master's, and doctoral degrees incorporate sustainability into the curriculum. PSU's motto, "Let Knowledge Serve the City," inspires the teaching and research of an accomplished faculty whose work and students span the globe. PSU seeks talented individuals who understand our values and strategic goals and enjoy sharing ideas and collaborating in an environment of mutual respect to achieve those values and goals. We are committed to leading through engagement and seek individuals who support this strategy. Engagement describes Portland State's collaborative approach to the exchange of knowledge and resources with local, regional, national, and global partners for mutual benefit of students, faculty, and the community. As a component of the Diversity Action Plan and the President's... Strategic Mission of achieving global excellence, Portland State University strives to become an institution that is recognized nationally and internationally for the accomplishments of its faculty, the reputation of its programs, and the preparation of it students as world citizens. For more information visit http://www.pdx.edu/about-portland-state