Serves as an intake immigration advisor to provide high-level support with the development and delivery of student immigration services. Responsible for the coordination and review of incoming immigration service requests, including the issuance of visa documents and updating immigration records in compliance with regulations. Serves as Designated School Official (DSO) and Alternate Responsible Officer (ARO) under the F-1 and J-1 student visa categories. Advises international students and campus departments on internal policies and processes and external rules and regulations; including responsibilities, benefits, and alternatives under immigration regulations. Serves as a primary advisor to new international students and coordinates institutional processes for requesting visa documents for all newly admitted international students. First Essential Function: 60% INTAKE IMMIGRATION ADVISING AND COMPLIANCE serves as an intake immigration advisor to provide high-level support with the development and delivery of student immigration services. Responsible for the coordination and review of incoming immigration service requests, including the issuance of visa documents and updating immigration records in compliance with regulations. Serves as Alternate Responsible Officer (ARO), Designated School Official (DSO) under the F-1 and J-1 student visa categories. Advises international students on internal policies and processes; and external rules and regulations; including responsibilities, benefits, and alternatives under immigration regulations. Advises and provides consultation to academic departments regarding immigration requirements of international students; makes recommendations based on regulations, policy, and processes. Maintains records to ensure accuracy and timeliness of reported information in the Student and Exchange Visitor System (SEVIS) in compliance with government regulations. Coordinates maintenance of SEVIS records by tracking data and advising students and/or departments on issues of approaching arrival dates, expiration dates and other SEVIS reportable information. Creates and updates International Center forms needed to collect immigration information and updates required to maintain institutional compliance with for SEVIS reporting. Responsible for managing the content and updates of the new international student section of the International Center website to respond to changes in government regulations, and internal policies and procedures. Serves as liaison between International Center, Undergraduate Admissions, Graduate Division, and academic graduate departments on issues related to visa document processes. Provides advice and input to best meet the unique needs of international students. Responsible for coordination of educational outreach on immigration requirements to international students. Including, but not limited to the creation of flyers, quarterly email messages, website reminders/alerts, and information sessions. As a member of the International Center team, makes recommendations on processes and procedures to meet institutional reporting requirements and meet international population needs. Second Essential Function: 40% NEW STUDENT SUPPORT SERVICES ADVISOR serves as a primary advisor to new international students on initial visa document issuance requirements; lawful entry into the U.S. and immigration/visa compliance processes. Coordinates institutional processes for requesting visa documents for all newly admitted international students. Responsible for establishing and overseeing the review process for all incoming visa document requests and making determination of eligibility and ensuring the creation in the Student and Exchange Visitor Information System (SEVIS) to meet institution compliance. Advises newly admitted students by phone, online, email and in-person and provides pre-arrival information and advice about the visa application process, security clearances, and SEVIS reporting issues; intervenes directly with U.S. Consulate, SEVIS and/or port-of-entry officials to assist students as needed. Manages the review of incoming visa document requests; responsible for the creation of SEVIS records, issuance and mailing of visa documents and ensures that a high level of customer service is provided to new students during their pre-arrival period. Develops and delivers training workshops to department personnel on the process of bringing new international students to the campus and ongoing immigration requirements for maintaining legal immigration status. Represents the International Center during recruitment, yield, campus orientation and advising sessions to provide educational outreach to international students. Serves as an instructor of one section of the English Conversation Program or I-STEPS transition course to assist with the successful transition of international students to the campus. Additional duties may be assigned by the Director for special projects or programs related to immigration services and educational programs.
Bachelor's degree with a minimum of one (1) year of practical experience; or equivalent combination of education and/or experience.
Strong knowledge of federal regulations affecting international populations, especially those in F and J visa statuses. Familiarity with the other visa statuses used in higher educational institutions.
Demonstrated experience with the Student and Exchange Visitor Information System (SEVIS) and government reporting requirements.
Demonstrated experience advising international students and academic departments/units; and knowledge of academic departments, academic culture at a large research university.
Ability to mediate problems and handle sensitive issues that require tact and confidentiality. Must have demonstrable of counseling skills to be able to problem-solve, and respond appropriately to student concerns, and make appropriate referrals. Demonstrated ability to work effectively and maintain effective relationships will students, campus administration, faculty, staff; and government officials.
Communication skills to share information with a diverse population; and able to explain complex information to individuals with limited English skills.
Demonstrated skills to develop and implement training and information workshops and services to international student and department staff.
Writing, editing, and publication experience indicating strong attention to detail.
Superior customer service, interpersonal, and communication capabilities.
Computer skills, working knowledge of spreadsheets, database, desktop publication software, and web-design software.
Experience working with a database that communicates with the SEVIS system.
Familiarity with UC academic and immigration policies and procedures.
Knowledge of academic departments, academic culture at a large research university.
Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Below are general guidelines on the position's physical, mental, and environmental working conditions. In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.