About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: The Global Learner Support Specialist, under the direction of the Assistant Director, West Coast Global Learner Support, provides language, cultural, and academic support to international and domestic students on San Francisco-Bay Area campuses.
Responsibilities: Key responsibilities of Global Learner Support Specialist:
a) Represent West Coast Global Learner Support in Bay Area, including planning/delivering workshops, leading English language tutorials, teaching listening & speaking classes, organizing/leading cultural programming, and recruiting staff and student volunteers to lead workshops.
b) Collaborate and communicate regularly with San Francisco-Bay Area staff, ESL tutors, and the Assistant Director of West Coast Global Learner Support.
Qualifications: Master's degree preferred and at least 2 - 4 years of experience providing student support to students in a higher education setting. Demonstrated experience working with international students and second language learners with a sensitivity to their distinct needs. English as a Second Language teaching experience required. Strong organizational, analytical and interpersonal communication (both verbal and written) is necessary. Computer skills and experience in working with databases is necessary. Excellent skills in relationship building, professional presentation, and customer service are necessary. Ability to manage many tasks simultaneously, take initiative, follow through with projects, and work as an integral member of a team is necessary.
The Global Learner Support Specialist should be culturally sensitive and aware of issues pertaining to international students, including language needs, adjustment issues, academic needs, and difference in educational systems.
Some evening and weekend hours may be required.
Salary Grade: 10
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.