Position Description: Under the direct supervision of the UCLA Extension International Student Office (ISO) Admission Manager and with frequent interaction with the Senior Manager of the International Student Office, the ISO Admission Advisor is one of the team advisors supporting more than 1,300 annual applicants and 2,500 nonimmigrant international students enrolled in UCLA Extension certificate and English Language Programs. The Admission Advisor will proactively build relationships with prospective international students that encourage enrollment growth, promote UCLA Extension certificate programs and English Language Programs, and create a strong sense of connection to UCLA, Los Angeles and the benefits of studying in a vibrant city where dreams can come true.
The ISO Admission Advisor serves as the primary contact for prospective non-resident international students. The Advisor reviews and processes prospective student inquiries and applications, providing proactive, ongoing counseling/advising and responding to general requests for information about immigration visa requirements, housing, health insurances, and life in Los Angeles. The Advisor assists the Admission Manager with invoicing, commission payments, and other billing related to the application process and (when possible) assists with the coordination of and participates in various student activities hosted by the International Student Office, including the quarterly New Student Orientation and workshops.
This is a high-impact role for UCLA Extension. Requires strong interpersonal relationship-building skills and an outgoing personality; experience working with an international population for whom English is not their first language; ability to work accurately and thoroughly in a fast-paced, high-demand work environment with frequent interruptions; and close collaboration with UCLA Extension academic program departments. The successful candidate will also have exceptional customer service instincts, enjoy working with diverse audiences, and contribute positively to a fun work environment. Must be able to thrive during periods of change and handle issues with sound professional judgment and maturity.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.