The Keck School of Medicine (KSOM) Human Resources Department provides staff with guidance and support for various HR functions including interpretation of USC policies and procedures, recruitment and onboarding, performance management, employee relations, staffing requirements, payroll support, leave benefits and other HR-related services.Â We support the school in its dedication to improving the quality of life for individuals and society by promoting health, preventing and curing disease, advancing biomedical research and educating tomorrowâs physicians and scientists.Â
KSOM HR is actively seeking a full-time Human Resources Generalist. Responsibilities include providing support and guidance with recruitment, staffing, on-boarding, employee relations, compensation, payroll, policy and other employee resources.Â Assists and supports a wide variety of administrative and transactional tasks relative to the departmentâs HR and payroll needs, includingÂ developing spreadsheets, online surveys, various database management and reports.Â Position will be responsible for the coordination of employee relations matters, including staff complaints, conflict management, attendance, compliance, hotline cases and exit interviews.Â
Serves as a Human Resources Generalist assisting employees, managers, administrators and other Human Resources professionals with coordinating and supporting department-related Human Resources and payroll needs.
Prepares, reviews and processes a variety of personnel and payroll documents and reports for staff and students. Determines nature of transaction and the paperwork and approval process required. Makes necessary computations and gathers and provides all pertinent data, including backup documentation as needed. Identifies exceptions for special handling. Responsible for the research, compilation, analysis and reconciliation of payroll data. Produces standard and ad-hoc reports.
Provide recruitment and staffing support. May work directly with managers to determine recruitment needs.Â Compiles information and documentation to post and advertise positions.Â Staffing support includes processing hires, transfers and promotions, on boarding, I-9, IT setup, and payroll.
Assists with basic to moderately complex employment issues regarding staff complaints, conflict management, attendance, compliance, hotline cases, exit interviews and represent KSOM at unemployment claim appeal hearings.Â
Responds to general inquiries. Conveys information to employees when appropriate or refers them directly to specific administrative offices. Refers complex situations or issues to KSOM HR supervisor. Â Applies appropriate policy, local, state and federal labor law knowledge.
Maintains confidential personnel files for the school, department or facility in accordance with established guidelines and policies. Sets up files for new employees. Ensures files of terminated employees are maintained. Ensures that employee and applicant records are legally and procedurally correct in regards to data required and record retention.
Ensures paperwork and reports are complete, accurate and appropriate, processed in a timely manner, complies with payroll and personnel policies and procedures and in accordance with governmental and agency requirements. Follows-up to ensure incomplete paperwork or inappropriate requests are addressed in accordance with established policies and procedures.
Provide resources to managers and staff to help with personal or professional development.Â Analyze and determine training needs.
Bachelorâs Degree plus three years of directly related experience as a Human Resources Generalist with some experience with Employee Relations.Â Â Bachelorâs Degree may be substituted with equivalent years of experience as a Human Resources Generalist.
Excellent critical thinking, judgment and decision-making ability, including the ability to weigh short and long-term costs and benefits of a potential decision and/or action.
Outstanding communication skills including refined writing skills and the ability to speak clearly and concisely.
Proven ability to handle sensitive and challenging conversations and interpersonal relationships.
Strong understanding of state and federal employment legislation including FLSA, ADA, EEOC, FMLA and CFRA.Â
Demonstrated experience in successfully handling a high volume of employee relations activity using application of professional experience, employment law, and organizational practices and procedures.
Strong technical skills and learning aptitude.
Demonstrated ability to manage time, prioritize workload, meet deadlines, and follow through with high volume caseload and projects.Â
Ability to work well under pressure and handle conflict with the highest levels of professionalism.
Travel to various worksites is requiredÂ (Marina del Rey, Alhambra, Pasadena, San Diego, and others).
Excellent time management skills, organizational skills and a strong bias for action.Â
Consistently function in a positive, friendly and helpful demeanor by phone and in person.Â Excellent customer service skills and work orientation.
Team oriented and collaborative work style.
Five (5) years of experience
PHR/SPHR or SHRM-CP/SHRM-SCP certification.Â Â Â
Experience working in a higher education setting and/or a large organization with multiple and diverse employee groups.Â
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Field of Expertise: Directly related human resources generalist experience. Working knowledge of principles and practices of human resources administration. Knowledge of human resources workforce planning, recruitment, hiring, performance management, compensation administration, benefits, training and development, disciplinary actions, employee relations, affirmative action, disability, workers compensation, organizational development and information systems. Knowledge of relevant federal, state and local laws and regulations. Demonstrated effective oral and written communications and excellent interpersonal skills.
Internal Number: REQ20084870
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