Service Supervisor

Opportunity Starts Here:

Since opening in 2000, the culture at Alliance has been one with an entrepreneurial spirit that consistently pushes the evolution of the multifamily industry. As a result, we've revolutionized the apartment living experience and continue to be recognized for delivering world-class services and exceptional customer experiences. And that's really why we are here in the first place - to build homes, lifestyles, and opportunities for those who call Alliance home. It's this mission that propels us forward each day, motivating us to craft work environments that are engaging, empowering, and dedicated to professional advancement.

If you're looking for a fast-pace, ever-evolving career that rewards grit and perseverance, you've come to the right place. Welcome home.

A Day in the Life:

As our Service Supervisor, the opportunity to provide world-class leadership skills is endless. While ensuring that all aspects of the luxury property are displayed at optimum levels, you will create an environment that will encourage training, development, and engagement. Primary responsibilities will consist of leading a team of Service Technicians to create a safe and dynamic environment for all residents and associates. Thorough knowledge of preparing budgets, trouble shooting /problem solving, equipment and appliance functionality, and developing relationships with the venders are the keys to your success.

Alliance Maintenance from Alliance Residential on Vimeo.

What You'll Do:

• Manage all maintenance work orders and unit turns
• Manage maintenance team in regards to performance, job duties, and scheduling
• Portray excellent customer service while working with residents
• Troubleshoot, diagnose, and repair various issues including HVAC, electrical, plumbing, appliances, carpentry, sheet rock, etc.
• Monitor and replenish maintenance inventory based on property needs, while staying within budget.
• Complete on-going property and unit inspections as needed, in addition to documenting updates and areas for improvement
• Coordinate with various vendors as needed in regards to outsourced work at the property.

What You'll Need to Succeed:

• HS Diploma or equivalent required
• BA preferred
• Minimum of 2 years' previous experience in a Maintenance Supervisory role with a multifamily community preferred
• EPA, CPO, and HVAC certifications preferred

What You'll Receive:

• Professional and upbeat work environment
• Competitive compensation and incentives
• Paid training and professional development opportunities
• Generous paid time off including vacation, sick, holiday, birthday and volunteer time
• Low Premiums for Medical, dental and vision coverage; including access to telemedicine
• Paid parental leave for eligible new parents
• Flexible spending account
• Health saving account with Company match
• 401k program with Company match
• Housing discounts (When available)
• Flexible hours and remote positions (when available)
• Company-paid life insurance
• Short and long term disability coverage
• Team building events
• Associate wellness program, including financial wellness (partnerships with Gradifi and Bank of America)
• Regional and National Award programs
• Associate referral bonus program