Function: The Assistant Director for International Student and Scholar Services serves as the first-point of support for Trinity’s international students and scholars navigating all questions of cultural adjustment, federal immigration regulations, personal, financial and employment issues, and serves as a functional lead in organizing programs to promote strong international student retention and matriculation rates. The Assistant Director is responsible for ensuring that the University’s international students and scholars remain in legal immigration status and that the University is in compliance with US government regulations related to F-1 international students, J-1 Exchange Visitors, H-1B Temporary Workers and TN employees. The Assistant Director leads University efforts in providing quality social, cultural, and educational programming to enrich international students’, scholars’, and employees’ experiences while at Trinity.
Scope: This is a high scope position with collaboration across a multitude of on-campus offices, departments, campus committees as well as organizations in the local San Antonio community to provide the highest quality integrated support and programming for international students and scholars navigating campus and US culture. This position has decision making authority over routine tasks and freedom to create new programming as proposed to and approved by the Director, Center of International Engagement.
Duties and Responsibilities
Serves as the Principal Designated School Official (PDSO) overseeing the maintenance of immigration records in the student record system, the international student database, and the Department of Homeland Security’s Student and Exchange Visitor Information System (SEVIS).
Acts as a lead immigration advisor to international students and scholars, maintaining expert knowledge to interpret and provide guidance on federal immigration regulations impacting international students and scholars.
Creates and manages both on- and off-campus programs and services through efforts that provide a welcoming and supportive environment for international students (e.g. International Student Orientation, International Education Week, Alumni Weekend, immigration workshops, shopping shuttles, etc.).
Serves as the primary liaison between Trinity constituents and various state and federal government agencies including the Internal Revenue Service, the Motor Vehicle Administration, the Social Security Administration, the US Department of Homeland Security, the US Department of Labor, and the US Department of State.
Monitors developments in immigration policies, procedures and regulations on a daily basis as they relate to SEVIS/SEVP.
Provides a lead role in responding to inquiries and questionnaires relating to incoming exchange students.
Maintains exchange students’ visa paperwork, follows up with transcript and enrollment verification requests, and maintains exchange student balances.
Serves as an instructor in one of the sections of the International Student Orientation Courses.
Advocates on behalf of international students and scholars.
In coordination with the Director of the Center for International Engagement, oversees the International Student and Scholar Services Advisor.
Develops and maintains ISSS policies and procedures.
In coordination with the Director of the Center for International Engagement, manages the ISSS operating budget in accordance with departmental and institutional policies, including budget preparation, monitoring, and reconciliation as well as assessment of fees.
Maintains ISSS websites and social media presence (Facebook, Instagram, etc.).
Supports comprehensive internationalization initiatives and continuous improvement.
Cooperates and collaborates with other employees in the spirit of teamwork and collegiality.
Complies with all of Trinity University policies and guidelines.
Other duties as assigned.
Review of applications will begin immediately and will continue until position is filled.
Three years of professional work experience.
Experience with web-based applications, software, and database systems such as SEVIS, Google Suite, Microsoft Office, Adobe Suite, and familiarity with Terra Dotta
Four years of work experience including service as a Principal/Designated School Official and Alternate/Responsible Officer.
Experience living/working/volunteering abroad.
Ability to speak a second language.
Required: Bachelor’s degree
Preferred: Preferred: Master's degree in International Education Management, Student Affairs, Higher Education Administration, International Studies, International Business, Counseling or related fields.
Per federal immigration regulations regarding SEVIS, US Citizenship or legal permanent resident status is required.
About Trinity University
Trinity is an independent, coeducational, primarily residential university founded in 1869. Undergraduate enrollment is approximately 2400 including students from all areas of the United States and many foreign countries. Trinity has highly selective admissions standards. An attractive campus overlooks downtown San Antonio, a city rich in heritage and ethnic diversity with a population of approximately one million.