Study Abroad Coordinator and Advisor Global Engagement
JOB #: 1909303
Full time; Career  Starting Salary Range: $4,500.00-$5,333.34/monthly. Salary commensurate with qualifications and experience. Initial Review Date: 02-13-2020
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Reporting to the Study Abroad Director, using skills as a seasoned, experienced study abroad professional, the incumbent provides the full range of student services to students seeking acceptance to a study abroad program as well as manages a portfolio of faculty-led and exchange programs. Independently advises students and resolves student services related issues on the full range of academic, cultural and logistical issues inherent within any study abroad program. Recommends solutions to program requirement issues. Advice may include not-clearly-defined programs such as independent study programs, interdisciplinary programs, or multiple programs. Works independently under general supervision. Advises faculty and management on a variety of student issues related to faculty-led and exchange programs. Works with the Global Engagement management to recommend changes to policies, practices and procedures with regard to UCSC study abroad programs.
Provides advice to students on the full range of study abroad program opportunities, academic, and legal requirements to participate in UCSC faculty-led and exchange programs as well as UCEAP programs. UCSC faculty-led and exchange programs are growing rapidly and the UCEAP currently offers more than 200 program options at 110 universities in 34 countries. Has in-depth knowledge of academic systems and course offerings of the faculty-led and exchange programs in his/her portfolio as well as countries in his or her UCEAP advising portfolio and general knowledge of all the other UCSC and UCEAP countries and program options. Has general knowledge of campus academic departments, schools and colleges, major and degree requirements, to match a student's interests, academic/linguistic/cultural preparation and goals to the appropriate international program. Advisers are expected to manage student recruitment, admissions, pre-departure preparation, health and safety requirements, and re-entry activities for students in the programs in his/her portfolio.
As UCSC continues to develop faculty-led study abroad programs, exchanges and other relationships with institutions overseas, advisers work directly with faculty, campus department and international partners in the development of these opportunities and provide administrative oversight. Advisers manage a portfolio of programs and continue to play an important role in the development and advising of new UCSC study abroad options in the future.
Advisers are expected to participate in divisional initiatives, and contribute to improving work processes within Global Engagement to achieve the divisional goals and objectives. Advisers are expected to demonstrate leadership and advanced problem-solving skills when addressing problems, and to help with training and mentoring less experienced team members (Student Services Advisor 2 and office assistants). Advisers operate with autonomy to organize their time, manage their program portfolios, manage their student caseload, and to meet office and program deadlines. Works independently under general supervision.
Global Engagement (GE) is a new division. GE advances the University's teaching, research and service mission by working collaboratively throughout the institution to promote global engagement and advance campus internationalization by increasing international mobility among students and faculty, promoting faculty engagement in international initiatives, and developing strategic partnerships abroad. GE interacts with campus leadership on strategic planning and initiatives to elevate the reputation of UCSC globally. GE units include Study Abroad, International Student and Scholar Services (ISSS) and Global Initiatives.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
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