UCSD Layoff from Career Appointment: Apply by 01/27/2020 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 02/05/2020. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego Health Sciences is a $2+ billion organization that comprises two hospitals, two professional schools, and 90+ core facilities and research units all working toward fulfilling its tripartite mission. As a top-ranking, future oriented organization, we offer challenging career opportunities in a fast-paced and innovative environment.
Academic Administration: We are responsible for the lifecycle of personnel actions for faculty, physicians, academics, and scholars for UC San Diego Health Sciences. We assist with recruitment, appointment, promotion, compensation, leaves, retirement, and everything in between. We provide reliable and effective support to our academic community to advance our mission of outstanding patient care, groundbreaking research, and inspired teaching.
The infrastructure team provides technology and process support to Academic Administration. We deliver high quality and reliable systems to help our staff continuously streamline and improve their work. We use technology solutions to enhance user experience and create business value.
The ServiceNow Developer has oversight over the ServiceNow platform for Academic Administration. The developer will design, build, and configure applications in ServiceNow platform to automate business processes.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
Bachelor's Degree in related area; and/or equivalent experience/training.
Three (3+) or more years of relevant Business Analyst or ServiceNow experience.
ServiceNow experience administering the platform, monitoring performance, deploying applications, building out catalog items/workflows, and configuring integrations.
Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts. Intermediate knowledge of secure software development.
Thorough software repository skills. Demonstrated testing and test planning skills.
Demonstrated broad problem solving skills.
Demonstrated experience with planning for deployment and creation of feedback mechanisms.
Thorough experience with identification and use of code libraries and open-source forums.
Provides exceptional customer service skills measured by outcome rather than activities, including tact, diplomacy, and effective verbal, written.
Effective communication and interpersonal skills. Skill in listening, anticipating, and responding to the needs of users. Solid electronic communication skills that facilitate professional, effective, and courteous interaction with a diverse population.
Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Strong communication skills for group activities including expressing ideas effectively, seeking and respecting the opinion of others, active listening, and willingness to share ideas.
Strong ability to improve processes by assessing procedures, seeking information and opinions, developing and implementing changes as appropriate.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
Ability to maintain confidentiality and use discretionary practices. Possess personal characteristics of professionalism, credibility, reliability, commitment to high standards, innovati
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.