Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The University of Washington is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
Our RADIATION ONCOLOGY department has an outstanding opportunity for a full-time MEDICAL ASSISTANT. The individual in this position will demonstrate service excellence standards in performing duties to assist healthcare professionals in the examination and treatment of patients including: preparing the patient and the environment for consultation/treatment; meeting the communication needs of patients and family; conducting basic diagnostic tests, including venipuncture for blood tests; providing patient care coordination, patient education and clerical/reception functions.
RESPONSIBILITIES: RECEPTION/SCHEDULING ACTIVITIES
Able to schedule patient appointments including new, follow-up, re-schedules, and cancellations
Monitor and manages the flow of patients through the clinic
Document appointment cancellations or other unusual activities as directed by the Intake Staff Supervisor
Provide general patient services; directions, parking garage validation, calling for transportation, etc.
Answer the telephone in a professional & courteous manner according to UWMC standards
Correctly assess patient questions and needs and responds quickly and appropriately
Triage calls to appropriate staff; obtain necessary information for the return call; initiate emergency procedure when necessary
Perform direct patient care procedures according to level of education, certification, and agreed upon oncology care practices
Perform patient care responsibilities considering needs specific to the standard of care for patient’s age
Provide skilled assistance to providers performing patient care procedures in the clinic
Respond appropriately to patients in physical distress or emergency situations
Maintain designated levels of supplies in specified areas and assists in the general maintenance of the clinic
Demonstrate the ability to be organized and effectively prioritize tasks to meet the needs of the clinic
Accurately and thoroughly document provision of patient care in a timely manner
Maintain, complete, and submit required clinic reports and audits in a timely manner
Performs duties of other support staff as required by clinic needs
Performs other related duties as required
REQUIREMENTS: Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board; OR equivalent education/experience.
Legal Requirement: Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.
ADDITIONAL REQUIREMENT: Valid CPR/BLS
DESIRED: One year MA experience, preferably in Radiation Oncology Ability to communicate effectively, both verbally and in writing Basic computer knowledge and data entry skills
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.