The Manager of Process Improvement is responsible for supporting and providing revenue cycle assistance to the CBO Director (CCPN) in project management, maintaining systems, processes and work flows. The position supports education to applicable leadership, implementation support and serves as a facility liaison to Cook Children's Health Care System (CCHCS) staff as it relates to revenue cycle issues. This position has collaborative relationships with Patient Financial Services, Information Systems, Revenue Integrity, Practice operations, Finance, and Compliance.
Bachelor's degree in Healthcare, Information Services, Business, or related field preferred.
Minimum of three years in revenue cycle (patient access, patient financial services and/or denial management) experience or equivalent relevant experience.
Three years revenue cycle trending/metrics experience, including extensive knowledge of Federal, State and third-party insurance reimbursement, processes, and appeals preferred.
Strong ability to analyze and interpret simple financial and statistical data.
Strong computer skills.
Strong interpersonal skills, critical thinking skill, and ability to communicate effectively across operational areas.
Knowledge of hospital and clinical healthcare delivery.
Prior experience/certification with Epic Systems Revenue Cycle solutions preferred.
Internal Number: 38096
About Cook Children's Health Care System
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization comprised of eight entities – a Medical Center, Physician Network, Home Health company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.Cook Children's Medical Center Based in Fort Worth, Texas, the integrated system has more than 60 primary and specialty care offices throughout North Texas. Its service region includes Denton, Hood, Johnson, Parker, Tarrant and Wise counties, with an additional referral area encompassing nearly half the state.Cook Children's traces its roots back to 1918, but throughout its continual change and robust growth, it still embraces an inspiring promise – to improve the health of every child in its region through the prevention and treatment of illness, disease and injury. To live up to this promise, Cook Children's combines the art of caring with the use of leading technology and extraordinary collaboration to provide exceptional care for every child, every day.History – Cook Children's has a rich history of nearly a century of caring for children.Our Promise – Knowing that every child's ...life is sacred, it is the promise of Cook Children's to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.Companies – Based in Fort Worth, Texas, Cook Children's is a not-for-profit organization that is comprised of eight nationally recognized companies.Community Health Outreach – Cook Children's Community Health Outreach works together with over 150 partner organizations to improve the safety and health of at-risk children through education, disease and injury prevention and support.Clinical Research – Cook Children's is home to a skilled team of research-minded physicians, nurses and health care professionals and administrators who drive our commitment to excellent clinical care and the search for medical advances.Public Relations – Cook Children's Public Relations works with national and local media outlets, produces Cook Children's publications, coordinates special events and helps develop key relationships within the community.Contractor & Vendor Information – Cook Children's contractors and vendors must ensure their employees are knowledgeable about working with our organization.Sponsorship guidelines – Cook Children's sponsors a select number of events that are strongly aligned with its promise to improve the health of every child in the region through the prevention and treatment of illness, disease and injury.