Do you have a passion for the highest clinical quality and patient happiness? Would you like to use your compassion, empathy and professional competencies with an organization known nationally for excellence in cancer treatment, research and education? We would be happy to hear from you! Please consider the following exciting opportunity with one of the most outstanding and dynamic places to work in the medical field as your next career move. As a Patient Service Representative, you will support a highly respected physician and clinical staff in the delivery of health care by performing a variety of administrative and patient-focused tasks to maintain a smooth and efficient front office workflow.
Summary of Essential Job Duties:
The Patient Service Representative II (PSR II), following established practices, policies and guidelines, provides clerical and administrative support/duties to the nursing and physician teams while handling high volume of patient coordination and complex scheduling in the licensed clinics at the Advanced Heart Disease Center in AHSP.
The PSR II is cross-trained to cover multiple providers and is a resource.
Duties may include: answering incoming telephone calls; scheduling and authorization for appointments, coordination of procedures/tests and other ancillary services; patient check-out and rescheduling of follow-up appointments; insurance verification functions; chart/medical records preparation; and sorting and deposition of mail and patient information.
This PSR II must function at a high-level and have a thorough understanding of the PSR role. Applies a detailed knowledge of the areas of assigned responsibility, and a general knowledge of the ambulatory/outpatient physician setting and its interrelation with the Health System organization. Ensures timely completion of work assignments in accord with established timelines.
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research... and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.